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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Elnora Hubbard

September 16, 2023

5  out of  5 rating by Elnora Hubbard
"Professional service with quality rates!"

dave wheeler

September 9, 2023

5  out of  5 rating by dave wheeler
"Loved the nice clean office and such friendly people. Michelle was very knowledgeable and save us money from our farmers policy. Very happy with our decision"

Leslie Martin

September 8, 2023

5  out of  5 rating by Leslie Martin
"I worked with Michele and it was a great efficient experience! Highly recommend!"

Meredith Ramey

September 6, 2023

5  out of  5 rating by Meredith Ramey
"We are moving to FL from another state and Nicole Alford with State Farm was so great to work with. She has helped me with the process for a few months. She worked diligently and was extremely professional. I highly recommend her."

Samantha Campbell

August 26, 2023

5  out of  5 rating by Samantha Campbell
"Danielle & Nicole are both amazing. Made the process of switching from USAA auto insurance to theirs seamless and simple. Highly recommend!"

Robert Curtis

August 19, 2023

5  out of  5 rating by Robert Curtis
"Been with them after switching from the crooks at USAA for few years now. The experience with the entire office at a local agency has been fantastic. I call, they answer, imagine? A human right away! Questions are answered within the day if not right away. Shout out to Jennifer Sheehan and Nicole Alford. Top notch customer service! You will it be disappointed."

Dennis Geelan

August 17, 2023

5  out of  5 rating by Dennis Geelan
"Michele is eager to help and was very proactive when an urgent situation came up. She was able to confirm details quickly and clearly and was extremely helpful. Great service and patience!"

Eric Piekarczyk

August 16, 2023

5  out of  5 rating by Eric Piekarczyk
"Recently we moved our auto insurance and had great service in doing so. We just made the decision to move our homeowners isurance to have everything with the same office. Working with Kanica was a true pleasure as well as the rest of Jonathan’s staff! I would highly recommend this office to others in the area!"

Theresa Twisdale

August 16, 2023

5  out of  5 rating by Theresa Twisdale
"I recently switched to Jonathan Gibbs, and have been extremely pleased. I have been a State Farm customer for almost 50 years and the service here has been exceptional. Thank you to Katie for her warm and welcoming attitude and professionalism. Katie made me feel like I was part of the family."

Stephanie McDaniel

August 15, 2023

5  out of  5 rating by Stephanie McDaniel
"I have been using Jonathan Gibbs office and working with Danielle since we moved to Florida. They have great rates and are always friendly and so helpful to work with!"

Nathan Win

August 14, 2023

5  out of  5 rating by Nathan Win
"She is nice and help me to explain what is good plan for my car. Thanks for helping me. :)"

Misty Pena

August 14, 2023

5  out of  5 rating by Misty Pena
"Nicole was amazing! She was very informative, very professional and beyond helpful with all of my needs. I had insurance by the end of the call and it was such a blessing!"

Deonne Gericke

August 14, 2023

5  out of  5 rating by Deonne Gericke
"I spoke to Jennifer who was so polite and friendly!! She helped me with the necessary changes to my auto insurance. What a lovely lady!"
Profile photo of Staci Kelly Pendry

Staci Kelly Pendry

August 11, 2023

5  out of  5 rating by Staci Kelly Pendry
"Hello google world! So…long story short-ish. My husband and I are both 20 plus year school teachers. We were paying an exorbitant amount of money to another insurance company (not to be named) when we tried to add an emergency, just in case, very old vehicle to our insurance policy. It was so much more a month that we weren’t going to be able to afford to eat if we added that vehicle to the policy. So we went online to State Farm and put in for a quote. We got a call the very next day from Ms. Kanica Shulte, and oh my goodness! She was able to do amazing magic! Not only did she find us a better deal, but she found us programs applicable to our situation that are helping us out! Now we are paying less for three cars than we paid for two and can enjoy more than just ramen noodles for dinner!! She was kind and smart and knew so much about all the insurance things!!! She was a joy to work with, made me laugh through tears and we are so excited to now be with State Farm. We highly recommend this insurance company and especially Ms. Kanica. She was truly a blessing!!!!"

Michelangelo malleo

August 10, 2023

5  out of  5 rating by Michelangelo malleo
"Jennifer is the reason why I signed on with State Farm. Not only is she personable which is hard to do on cold call phone call. But she was very informative, proficient , and very reliable with information. After signing on with SF 2 months later I asked a question/issue regarding tenant insurance. She immediately searched out the answer I needed and provided it to me within the hour. I feel comfortable with my decision to sign on with SF because of Jennifer! You should call and speak with her as well if you are in the market for home/renters insurance."

Camila Gutierres

August 10, 2023

5  out of  5 rating by Camila Gutierres
"Great service! Jonathan Gibbs office are very responsive and helped with all my questions."

Howard Fried

August 9, 2023

5  out of  5 rating by Howard Fried
"This was a fabulous experience. Jennifer was outstanding in helping me with my auto insurance. She was very knowledgeable and listened to my concern. I would highly recommend State Farm office in Norcatee Town Center.. Truly outstanding and professional.."

Ted Bootey

August 9, 2023

5  out of  5 rating by Ted Bootey
"Nicole Alford handled my questions with ease, quoted a new auto rate, adjusting the quote several times to meet my needs and finalized the coverage with a friendly but very professional attitude. I look forward to a continued relationship with the agency."

James Hughes

August 7, 2023

5  out of  5 rating by James Hughes
"Miss Alford is absolutely a miracle worker. She saved me well over $800, and I couldn't be happier."

Yael Assayag Rosen

August 7, 2023

5  out of  5 rating by Yael Assayag Rosen
"Nicole was quick to respond and very efficient, and totally understood what my priorities were in terms of insurance plan I was looking for, and the cost! She made me feel we had someone watching our back, and these days, talking to an actual agent is not easy - so the personal human to human contact is a real bonus. I would def recommend them."

braylon Smith

August 4, 2023

5  out of  5 rating by braylon Smith
"Jonathan’s office is wonderful! I worked with Jennifer and she was so helpful with an auto transfer I needed done. She had great communication, was so friendly and efficient! I highly recommend this State Farm Agency!"


August 2, 2023

5  out of  5 rating by A MC
"Very responsive, professional, friendly, easy to do business with - Office mgr. Danielle is excellent. Highly recommend."

Doug Lowenthal

July 29, 2023

5  out of  5 rating by Doug Lowenthal
"I have been a client for many years and can’t say enough good things about the team here. They are always proactive, thorough, and patient. Keep up the great work it is appreciated!"

Nick In Florida

July 28, 2023

5  out of  5 rating by Nick In Florida
"Great experience handling my insurance situation."

erdi hoxha

July 26, 2023

5  out of  5 rating by erdi hoxha
"Greatest insurance experience of my life! Danielle was very easy to work with and great at explaining everything."