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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Steven Cook

Steven Cook

January 11, 2026

5  out of  5
rating by Steven Cook
"Nicole and Statefarm have provided us the best coverage at a most reasonable rate! We are so pleased with her service we plan on giving her many recommendations! Cheers!"
We responded:
"Thank you, Steven, for your kind words! It's great to hear that Nicole and our team have been able to provide you with excellent coverage and service. We truly appreciate your recommendations. Cheers!"
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Caroline Bradley

January 10, 2026

5  out of  5
rating by Caroline Bradley
"Nicole is fabulous. Super professional, quick reply, BEST RATES. She’s more than our insurance contact, she’s our trusted insurance advisor."
We responded:
"Thank you, Caroline, for your kind words about Nicole. We're glad to hear she has become a trusted advisor for you and that you're satisfied with the rates and service. Your feedback means a lot to us. "
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Marie Anne

January 5, 2026

5  out of  5
rating by Marie Anne
"Statefarm employees working under Jonathan Gibbs are always so efficient, and helpful!"
We responded:
"Marie Anne, your review is greatly appreciated! I'm thrilled to hear that Jennifer provided outstanding service, being efficient and cordial. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
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Shirley Gibbs

December 27, 2025

5  out of  5
rating by Shirley Gibbs
"Friendly office and staff they’re helpful and knowledgeable a pleasure doing business with them."
We responded:
"Thank you, Shirley, for your kind words about our office and staff. We're glad to hear that you find our team helpful and knowledgeable. It's always a pleasure doing business with you. "
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Gregory Day

December 16, 2025

5  out of  5
rating by Gregory Day
"Thanks to Jonathan Gibbs and team for their consistently on-point service: responsive, knowledgeable, and efficient. Plus he actually lives in the neighborhood. Like a good neighbor, indeed. Highly recommend!"
We responded:
"Thank you, Gregory, for your kind words about our team's service. We're glad to be part of the neighborhood and appreciate your recommendation. If you ever need anything, we're just around the corner. "
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Wendy Whitlow

December 12, 2025

5  out of  5
rating by Wendy Whitlow
"Since moving to Nocatee in 2020 Jonathan Gibbs and team have done an amazing job for us. We have multiple policies with them and they are always willing to help us and answer us and take care of our needs in a timely manner...."
We responded:
"Thank you, Wendy, for your thoughtful review. We're glad to hear that Jonathan Gibbs and the team have been able to assist you with your multiple policies since your move to Nocatee. Your support means a lot to us. "
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Hedy Walls

December 5, 2025

5  out of  5
rating by Hedy Walls
"Nicole is amazing to work with. She has exceptional customer service and is very attentive to my needs. I love working with Nicole."
We responded:
"Hedy, it makes us happy to know that we were able to help you with your insurance needs. And thank you for the praise for Nicole! We thank you for the amazing review! Contact us anytime if you ever need anything."
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Kurt Mathiasmeier

December 5, 2025

5  out of  5
rating by Kurt Mathiasmeier
"Great experience with Danielle and her attention to my request for a quote on my auto insurance. Ultimately I'm saving on my premiums and could not be happier!"
We responded:
"Thank you, Kurt, for sharing your experience with Danielle. It's great to hear that she was able to assist you with your auto insurance quote and help you save on your premiums. We appreciate your feedback!"
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Laura Windham

December 4, 2025

5  out of  5
rating by Laura Windham
"Michele was great, 10 minutes saved me big!"
We responded:
"Thank you, Laura, for sharing your experience! It's great to hear that Michele was able to help you save both time and money. We appreciate your feedback and support."
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Kelly McCormack

December 4, 2025

5  out of  5
rating by Kelly McCormack
"Hi, Austin helped me sort out changes to policy this morning. He was kind, patient and helpful! Made it easy. 5 star, first class and thank you!"
We responded:
"Thank you, Kelly, for sharing your experience with Austin. We're glad to hear he made the process easy and provided the support you needed. Your feedback is greatly appreciated. "
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Dan gallagher

November 30, 2025

5  out of  5
rating by Dan gallagher
"We have used this State Farm office for the last 7 years and they are terrific. We have auto, home, and life insurance with them Always available, great customer service and able to answer all questions. Danielle, Nicole and Katie and Jennifer have been terrific to work with. In my latest interaction, Nicole provided excellent service for me regarding car insurance updates. She is so friendly and knowledgeable. Thanks State Farm!"
We responded:
"Dan, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Chandhra Prabu Avanasiappan

November 22, 2025

5  out of  5
rating by Chandhra Prabu Avanasiappan
"excellent service, very knowledgeable and quick"
We responded:
"Thank you for your fantastic review! I'm happy to know you found our service knowledgeable and efficient. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
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Shawn B

November 13, 2025

5  out of  5
rating by Shawn B
"Thank you Jonathan Gibbs State Farm agency/staff for your courtesy and prompt attention to our customer needs/inquiries. So pleased with the excellent customer care -- we recommended you to our parents AND they too are very happy with your service. Appreciate you Danielle, Austin & Destinee. Everyone in the office is helpful/resourceful! By the way, thank you for the thoughtful Thanksgiving card you sent showing your appreciation for our business!!!!"
We responded:
"Thank you, Shawn! I'm delighted to hear that you and your parents are satisfied with the service from our team. Danielle, Austin, and Destinee will be thrilled to know their efforts are appreciated. We're also glad you enjoyed the Thanksgiving card! Let us know if there's anything else we can assist you with."
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Rick Strachan

November 11, 2025

5  out of  5
rating by Rick Strachan
"I recently worked with Michelle to consolidate our homeowners, car, and umbrella insurance policies. She was extremely knowledgeable and put together a great package. And saved us a good amount of money in the process!"
We responded:
"Rick, thank you for your fantastic review! I'm happy to hear that Michelle was able to assist you with consolidating your insurance policies and saving you money. Our team is dedicated to providing knowledgeable and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Joey S

November 9, 2025

5  out of  5
rating by Joey S
"excellent customer service"
We responded:
"Joey, thank you for your feedback! I'm happy you experienced excellent customer service with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Mrs. Mary Shaw

November 5, 2025

5  out of  5
rating by Mrs. Mary Shaw
"Very friendly and attentive staff team here! Thankful!"
We responded:
"Thank you, Mrs. Shaw! I'm happy to hear that our team made a positive impression. We appreciate your kind words and are here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Dan Oakley

Dan Oakley

November 3, 2025

5  out of  5
rating by Dan Oakley
"Nicole did a great job providing insurance that saved me money from a different agency I've been previously working with."
We responded:
"Thank you, Dan! I'm happy to hear that Nicole was able to assist you with your insurance needs and help you save money. We appreciate your trust in our office and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
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Amy Shields

October 31, 2025

5  out of  5
rating by Amy Shields
"Great service from Austin Lowe this morning. He answered my questions, offered me a better payment option and set it up all in a quick phone call."
We responded:
"Thank you for your review, Amy! I'm glad Austin was able to assist you efficiently and provide a better payment option. We appreciate your feedback and are here for any future needs. Let us know if there's anything else we can do for you!"
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Paige Koerbel

October 31, 2025

5  out of  5
rating by Paige Koerbel
"Very pleased with overall service. Honest, and walked me through all questions. Always immediate response on any issues. I like them a lot"
We responded:
"Thank you, Paige! I'm happy to know that you appreciate our honest approach and quick responses. It's great to hear that we could assist you with all your questions. We’re here to help with anything else you might need!"
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steve jacques

October 28, 2025

5  out of  5
rating by steve jacques
"Morgan Smith provided outstanding friendly, timely and professional service. I needed to cancel insurance on a car I disposed of and was able accomplish this quickly over the phone with Morgan."
We responded:
"Steve, thank you for your kind words! I'm glad to hear that Nicole provided you with outstanding personal service. Her professionalism and knowledge are truly valued in our team. If you have any further needs or questions, please don't hesitate to reach out. We're here to help!"
Profile photo of Kathy Healer

Kathy Healer

October 28, 2025

5  out of  5
rating by Kathy Healer
"I am grateful we started a relationship with Jonathan Gibbs Insurance and they take it seriously. Everyone is professional, upbeat, they always rapidly answering any questions I have and their policy prices are great, Morgan helped me today! Smooth and happily, TY"
We responded:
"Thank you, Kathy! I'm happy to hear that you value the relationship with our office and appreciate the professionalism and responsiveness of our team. Morgan is indeed a great asset, and I'm glad she could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Melissa Ekmark

October 26, 2025

5  out of  5
rating by Melissa Ekmark
"Jonathan Gibbs State Farm is an excellent agency to work with and I would highly recommend them for new homeowners in Nocatee for bundling home, car, umbrella, and golf carts!! My primary contact was Nicole A. who assisted me from quote to claims and responded immediately to any request I had, including during my move to Seattle when my new agent made a mistake and Nicole had to help me fix it. She is personable, professional, and a pleasure to work with."
We responded:
"Thank you, Melissa, for your wonderful feedback! I'm delighted to hear that Nicole provided such exceptional support throughout your experience, especially during your move to Seattle. We’re grateful for your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Christine Rinaldi

October 20, 2025

5  out of  5
rating by Christine Rinaldi
"Nicole was very helpful in exploring all of my options with no pressure to commit."
We responded:
"Thank you, Christine! I'm happy to hear that Nicole was able to assist you in exploring your options without any pressure. Our team is dedicated to providing a supportive and informative experience. If you have any more questions or need further assistance, feel free to reach out!"
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John Loiseau

October 18, 2025

5  out of  5
rating by John Loiseau
"All you can ask for in an insurance agency. Entire staff is responsive, knowledgeable and always ready to help. Been with them for years."
We responded:
"Thank you, John! I'm happy to know that our team's responsiveness and knowledge have made a positive impact on your experience. We truly value your loyalty over the years. If there's anything else we can assist you with, just let us know!"
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Michael McGeachy

October 15, 2025

5  out of  5
rating by Michael McGeachy
"Danielle was amazing to work with, she took her time to explain all the coverage and benefits of the policy. Danielle was very patient with me with answering all of questions. Most importantly was that at no point did I feel pressured into a plan. I can’t thank Danielle enough for all her help and support and I’m glad to have become apart of the State Farm team."
We responded:
"Thank you for your review, Michael! I'm delighted to hear that Danielle provided such thorough and supportive service. It's wonderful that you felt comfortable and informed throughout the process. We're grateful to have you as part of the State Farm family. If you ever need anything else, just let us know!"