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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Kuhn

October 14, 2026

5  out of  5
rating by John Kuhn
"Wonderful service and assistance from Michele Wagner!!"
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that Michele provided you with wonderful service and assistance. We're lucky to have her on our team. Feel free to reach out if you need anything else!"
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Donald Higdon

October 12, 2026

5  out of  5
rating by Donald Higdon
"Michele did a great job quoting and iniating my new policy for my vehicles. She was very helpful!!"
We responded:
"Donald, thank you for taking the time to leave us a review! I'm happy to hear Michele was able to assist you with your vehicle policy. We're here if you need anything else!"
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Chris Heller

October 11, 2026

5  out of  5
rating by Chris Heller
"I had a helpful call with Brennan Couch from Jonathan Gibbs State Farm."
We responded:
"Chris, thank you for taking the time to leave us a review! I'm glad to hear that Brennan was able to assist you during your call. We appreciate your feedback and are here to help with any other questions you might have. Feel free to reach out if you need anything else!"
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Tad Jo

October 9, 2026

5  out of  5
rating by Tad Jo
"Easy smooth transaction. Austin was great to speak with and coordinate my car insurance policy"
We responded:
"Tad, thank you for taking the time to leave us a review! I'm glad to hear that Austin made the process of setting up your car insurance policy smooth and easy. We appreciate your feedback and are here if you need anything else!"
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Rose Bambach

October 7, 2026

5  out of  5
rating by Rose Bambach
"Each interaction with this agency has been excellent.
Always attentive and caring.
In my latest interactions I have worked with Morgan who was not just attentive but kept me on track (I am easily distracted) with gentle reminders to ensure I did not miss a thing."
We responded:
"Thank you, Rose! I'm happy to hear that you've had excellent experiences with our office. Morgan is great at keeping things on track, and I'm glad she was able to assist you so well. We're always here to help if you need anything else!"
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Kathryn Butuceanu

October 6, 2026

5  out of  5
rating by Kathryn Butuceanu
"I would like to give praise to Morgan Smith for her friendly manner and professionalism in her dealings with me when we spoke about an insurance issue. She was patient, understanding and more than willing to work to solve the issue at hand."
We responded:
"Thank you, Kathryn! I'm happy to hear that Morgan provided you with such friendly and professional service. It's great to know she was patient and understanding while helping with your insurance issue. We're here for you, so feel free to reach out if you need anything else!"
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Steve Ryerson

October 5, 2026

5  out of  5
rating by Steve Ryerson
"Austine Lowe was exeptional guiding me through the process of finding an Auto renewal policy that fit my needs. He was informative, timely and professional during the entire process. Thank you, State Farm, Jonathan Gibbs and Austin Lowe.

Steve Ryerson"
We responded:
"Thank you, Steve! I'm really happy to hear that Austin was able to guide you so well through finding the right policy. We always aim to provide informative and professional service. We appreciate your kind words and support! Let us know if we can help with anything else!"
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speros matrangos

October 2, 2026

5  out of  5
rating by speros matrangos
"Danielle was very helpful patient answered all questions to my satisfaction."
We responded:
"Thank you, Speros! I'm glad to hear that Danielle was able to assist you and answer all your questions. We appreciate your feedback and are here if you need anything else!"
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Pilar Gwathney

October 2, 2026

5  out of  5
rating by Pilar Gwathney
"Morgan is absolutely the sweetest. She’s very efficient and kind. If I don’t understand something she explains with clarity. It’s always a pleasant experience!"
We responded:
"Thank you for the five-stars, Pilar! Our office loves being your good neighbor. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
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Marco Derrico

October 2, 2026

5  out of  5
rating by Marco Derrico
"Great costumer service thanks"
We responded:
"Marco, I'm happy to hear you had a great experience with our customer service. We appreciate your feedback and support!"
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Maria Wiese

October 1, 2026

1  out of  5
rating by Maria Wiese
"This office added my ex husband back onto my policy after he was excluded by California state farm for a bad driving record. My coverage was transferred to Gibbs office, from California and this agent added my ex husband back without my knowledge or permission; perhaps to charge a higher premium. Found out 2.5 years later $800 lost in extra fees, they have refused to refund me. Maria Koehn"
We responded:
"Maria, thank you for sharing your concerns. We take feedback regarding policy modifications and billing very seriously, and we apologize for any stress this situation has caused. When policies transfer across state lines, specific underwriting requirements and state guidelines must be followed regarding household drivers, but we regret if any changes were made without clear communication or explanation upfront. Because we cannot discuss specific policy details or financial resolutions in a public forum due to privacy regulations, we would welcome the opportunity to review your account records together directly. Please feel free to reach out to Jonathan or our office management so we can discuss this with you."
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Whitney Zurka

October 1, 2026

5  out of  5
rating by Whitney Zurka
"Danielle is amazing and always goes above and beyond for us!"
We responded:
"Whitney, thank you for taking the time to leave us a review! I'm glad to hear that Danielle has been able to provide such great service and support. We're grateful to have her on our team. Let us know if we can help with anything else!"
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Christopher Zurka

October 1, 2026

5  out of  5
rating by Christopher Zurka
"Great service. Danielle is amazing and even stayed late to help me get insurance for my new car today. I don’t know who the owner is but he or she is very lucky to have Danielle!!"
We responded:
"Thank you, Christopher! I'm glad to hear that Danielle was able to assist you with your new insurance, even staying late to make sure everything was taken care of. We're lucky to have her on our team. Let us know if we can help with anything else!"
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Debra Stavely

October 1, 2026

5  out of  5
rating by Debra Stavely
"Lakiesha was great!"
We responded:
"Debra, thank you for the 5 stars! I'm happy to hear you had a great experience with us. Let us know if we can help with anything else!"
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justin joye

October 1, 2026

5  out of  5
rating by justin joye
"If your looking for auto or life insurance look no further these guys actually care ! I can't say enough good about them they are always looking out for my best interest"
We responded:
"Thank you, Justin! I'm really happy to hear that you feel well taken care of with your insurance needs. We always strive to look out for your best interest. Let us know if we can help with anything else!"
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Big Hands And Feet

October 1, 2026

5  out of  5
rating by Big Hands And Feet
"I recently called and spoke with Austin at Jonathan Gibbs State Farm, and I couldn’t be happier with my experience. From the very beginning, Austin provided excellent customer service—friendly, professional, and genuinely helpful throughout the entire process.

Not only did I feel taken care of, but I was also able to purchase car insurance at an affordable price. Overall, this was a smooth, stress-free experience, and I highly recommend Austin @ Jonathan Gibbs State Farm to anyone looking for great coverage and outstanding support.

Eric Mitchell"
We responded:
"Thank you, Eric! I'm really happy to hear about your positive experience with Austin. It's great to know that you felt well taken care of and found the insurance you needed at a good price. We appreciate your recommendation and are here to help if you need anything else!"
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Robin Oram-Smith

September 30, 2026

5  out of  5
rating by Robin Oram-Smith
"This agency has always been friendly, reliable and prompt. I am so glad to have found them!!"
We responded:
"Thank you, Robin! I'm happy to hear that you've found our office friendly, reliable, and prompt. It's great to have you with us! Let us know if we can help with anything else!"
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Jeanette Miller

September 28, 2026

5  out of  5
rating by Jeanette Miller
"Morgan was so helpful to me today. And she gave me the information I needed for my auto insurance including my I.D cards and Proof of Insurance. I appreciated her patience with me."
We responded:
"Jeanette, thank you for taking the time to leave us a review! I'm happy to hear that Morgan was able to assist you with your insurance needs and provide you with the necessary documents. We appreciate your kind words about her patience. Let us know if we can help with anything else!"
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Bernard Rice

September 28, 2026

5  out of  5
rating by Bernard Rice
"I have been consolidating my insurance needs to State Farm recently. The entire team at Jonathan Gibbs has been awesome to work with and provided considerable savings. Working with Morgan at this location has been wonderful. She is always courteous, professional and very responsive via both email and the phone. Thank you, Morgan, for going above and beyond and delivering a great experience!"
We responded:
"Thank you, Bernard, for taking the time to share your experience! I'm glad to hear that Morgan and the rest of our team have been able to assist you with your insurance needs and provide you with savings. It's wonderful to know that Morgan's professionalism and responsiveness have made a positive impact. We're here for you, so feel free to reach out if you need anything else!"
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Corbin Massey

September 26, 2026

5  out of  5
rating by Corbin Massey
"Nicole was excellent to work with. She answered questions in a timely manner. Worked with me on getting boat insurance.
Thank You"
We responded:
"Corbin, thank you for taking the time to leave us a review! I'm happy to hear that Nicole was able to assist you with your boat insurance needs and provide timely answers to your questions. We appreciate your feedback and support. Feel free to reach out if you need anything else!"
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E L

September 25, 2026

5  out of  5
rating by E L
"Michelle made things so easy. Transaction went smooth. She's very helpful, kind, has this bursting energy that's so drawing and persuasive. Michelle was informative and very professional! She deserves 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 🌟 s."
We responded:
"Thank you, E L! I'm really happy to hear that Michele made your experience smooth and enjoyable. Her energy and professionalism are truly assets to our office. We appreciate your feedback and support! Let us know if we can help with anything else!"
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Joshua Fritz

September 24, 2026

5  out of  5
rating by Joshua Fritz
"Austin was amazing through the whole process and ended up saving us over $100 per month, which was incredible 😲. Highly recommend"
We responded:
"Joshua, thank you for taking the time to leave us a review! I'm glad Austin was able to assist you and help you save over $100 each month. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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charles ashburn

September 23, 2026

5  out of  5
rating by charles ashburn
"Nichole was great. Great price and great agent. Helped me choose the right insurance for my needs and was very knowledgeable about what products I should get and not get. She didn’t try to sell everything. She explained everything and let me sleep on it for a few days to make the correct decision for my family."
We responded:
"Thank you, Charles! I'm happy to hear that Nichole provided you with such excellent service. It's wonderful that she could guide you in selecting the right insurance without any pressure. Our team is dedicated to ensuring you have all the information you need to make the best decisions for your family. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lynn Lofton

September 22, 2026

5  out of  5
rating by Lynn Lofton
"I have insurance, both car and home with State Farm. I needed some questions answered today and went into the Ponte Vedra office. Morgan assisted me and was so helpful and pleasant to work with."
We responded:
"Thank you, Lynn! I'm happy to hear that Morgan was able to assist you with your questions and make your visit to our Ponte Vedra office a pleasant one. We appreciate your trust in us for your insurance needs. Feel free to reach out if you need anything else!"
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Laura O

September 22, 2026

5  out of  5
rating by Laura O
"Michelle was great! She was so nice and helpful! We even bundled our car insurance and got a huge saving!"
We responded:
"Thank you, alexthebalex! I'm happy to hear that Michele was able to assist you so well. It's great that you were able to bundle your insurance and enjoy some savings. We're always here if you need anything else!"