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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Vizanko

Joe Vizanko

May 22, 2026

5  out of  5
rating by Joe Vizanko
"Was a pleasure working with Nicole Alford At the State Farm office in Nocatee. Nicole was able to get all of our paperwork ready prior to us coming in. Bravo to Nicole and the State Farm team!"
We responded:
"Thank you, Joe! I'm happy to hear that Nicole and our team made your experience a pleasant one. We strive to make things as smooth as possible for our customers. We appreciate your support!"
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Dan gallagher

May 17, 2026

5  out of  5
rating by Dan gallagher
"We have used this State Farm office for the last 7 years and they are terrific. We have auto, home, and life insurance with them Always available, great customer service and able to answer all questions. Danielle, Nicole and Katie and Jennifer have been terrific to work with. In my latest interaction this week (May, 2026) , Nicole provided excellent service for me regarding car insurance updates. She is so friendly and knowledgeable. Thanks State Farm!"
We responded:
"Dan, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Jenelle Zona

May 16, 2026

5  out of  5
rating by Jenelle Zona
"I purchased renters and vehicle insurance through Nicole Alford. Trying to get rates and coverage and exploring options is typically long and tedious event. She made it so easy and effortless, and saved 1k!!!"
We responded:
"Thank you for your review, Jenelle! I'm so happy to hear that Nicole made your experience with us easy and effortless. It's wonderful that she was able to help you save money on your insurance! If you have any more questions or need further assistance, feel free to reach out anytime."
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kristen mchugh

May 16, 2026

5  out of  5
rating by kristen mchugh
"Fantastic customer service. Extremely responsive and knowledgeable!"
We responded:
"Thank you, Kristen! I'm happy to hear that you appreciated our customer service and found us responsive and knowledgeable. Your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
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Sarah

May 16, 2026

5  out of  5
rating by Sarah
"Highly recommend contacting Nicole! She previously helped us out with golf cart insurance and just saved us HALF off our Auto. She is kind, knowledgeable, and quick to respond. She worked hard for us without being pushy! Appreciate her staying on top of our insurance and getting us the best rates! Thank you, Nicole!!"
We responded:
"Thank you, Sarah! I'm happy to hear about your positive experience with Nicole. Her dedication to providing excellent service and securing great rates is something we truly value. If you need any further assistance, feel free to reach out anytime!"
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Tony Davis

May 15, 2026

5  out of  5
rating by Tony Davis
"Erin was awesome"
We responded:
"Thank you, Tony! I'm happy to know you had an awesome experience with us. Our team is dedicated to offering the best service possible. If you need anything else, feel free to reach out!"
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Crysten’s AMI Boat Tours

May 15, 2026

5  out of  5
rating by Crysten’s AMI Boat Tours
"We’ve been ensuring with this office for many years now! Been with State Farm for almost 20 years. Great group highly recommend working with them super quick and fast the point!"
We responded:
"Thank you for your wonderful feedback! I'm happy to know that our team has been able to provide you with quick and efficient service over the years. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Chris Anderson

May 14, 2026

5  out of  5
rating by Chris Anderson
"Working with the Team at Jonathan Gibbs office has been fantastic. Thank you to everyone for helping us navigate the changes to our policy."
We responded:
"Thank you, Chris! I'm happy to hear that our team was able to assist you with your policy changes. We appreciate your kind words and are always here to help with any future needs. Thanks for choosing us!"
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Danny Deremer

May 13, 2026

5  out of  5
rating by Danny Deremer
"Process was easy, fast, and at a great price! Customer service was fantastic."
We responded:
"Thank you, Danny! I'm happy to hear that you found the process easy and fast, and that our customer service met your expectations. We strive to provide great value and service to all our customers. Let us know if there's anything else we can assist you with!"
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Adeeb Salem

May 12, 2026

5  out of  5
rating by Adeeb Salem
"Danielle was fantastic! Gave me a great rate and was very patient."
We responded:
"Thank you, Adeeb! I'm happy to hear that Danielle provided you with excellent service and a great rate. Her patience and dedication are truly appreciated. If you need anything else, feel free to reach out!"
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Kathy Brown

May 11, 2026

4  out of  5
rating by Kathy Brown
"We have our vehicles and homes insured with State Farm and have been with them for many years. Everyone we have spoken to there were always professional and gave the correct information we needed. I speak with Nicole pretty often and her customer service skills shows highly"
We responded:
"Thank you, Kathy, for sharing your experience! I'm glad to hear that our team, especially Nicole, has been providing you with professional service and accurate information. Your trust over the years means a lot to us. If there's anything more we can do to enhance your experience, please let us know. We're here to help!"
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Dana Theriault

May 6, 2026

5  out of  5
rating by Dana Theriault
"Michele was an absolute pleasure to do business with. Very patient, very knowledgeable."
We responded:
"Thank you, Dana! I'm happy to hear that Michele provided such a positive experience. Her patience and knowledge are truly valued in our office. If you need anything else, feel free to reach out!"
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Chris Hauck

May 5, 2026

5  out of  5
rating by Chris Hauck
"My agent Michele, makes saving money on insurance that much easier. She is very helpful, not pushy at all, seemed very happy to clear up all of my concerns so I could make an informed decision."
We responded:
"Hey, Chris! Thank you for letting us know you found a reasonable price. We appreciate you recognizing Michele and how she made your homeowners insurance and car insurance experience easy and informative. It means a lot that she was helpful, respectful, and took the time to walk through your questions so you could feel confident in your decision."
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William Strautz

May 4, 2026

5  out of  5
rating by William Strautz
"Kanica was a pleasure to work with. She was professional, knowledgeable and patiently answered all my questions. The result was much better insurance coverage and hundreds of dollars of savings! Glad I gave her a call!"
We responded:
"Thank you for your review, William! I'm delighted to hear that Kanica provided you with professional and knowledgeable service, resulting in better coverage and savings. We appreciate your trust and are always here to assist with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Charlotte Collins

Charlotte Collins

May 1, 2026

5  out of  5
rating by Charlotte Collins
"Austin Lowe was very professional and answered all my questions. He saved me over $500 on my car insurance. Great service!"
We responded:
"Thank you for your review, Charlotte! I'm happy to hear that Austin provided professional service and helped you save on your car insurance. We appreciate your feedback and are always here to assist with any future needs. Thanks for choosing us!"
Profile photo of Deborah Tanner

Deborah Tanner

April 30, 2026

5  out of  5
rating by Deborah Tanner
"I am a new policy holder, with 2 vehicles, and have had nothing but the BEST service from this office. Everyone is so nice and helpful, treating me like family at all times. I have worked with them all, and their knowledge and professionalism is truly outstanding. This last time Arin assisted me, and she was completely understanding and efficient - she listened to me, figured out the solution and solved the problem. I am more than completely satisfied with my Team, and look forward to a lifetime of friendship!"
We responded:
"Thank you, Deborah, for sharing your experience! I'm happy to know that our team has made you feel like family and provided such outstanding service. Your satisfaction is important to us, and we're grateful to have you as part of our community. If you ever need anything, we're just a call away!"
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Randy Dukes

April 30, 2026

5  out of  5
rating by Randy Dukes
"Service was great. She answered every question that I asked and the quote was great for my budget."
We responded:
"Thank you, Randy! I'm happy to hear that you found the service helpful and the quote fitting your budget. Our team is dedicated to providing clear and supportive assistance. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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jack kerns

April 29, 2026

5  out of  5
rating by jack kerns
"Brennan was very helpful explaining my current coverages for my autos and questions I had regarding my renewals. All my questions were answered in a timely manner. I am very happy with the excellent customer service that Brennan provided."
We responded:
"Thank you, Jack! I'm happy to know you received excellent customer service and that your questions about coverages and renewals were answered promptly. If there's anything else you need, don't hesitate to reach out!"
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thomas frazier

April 28, 2026

5  out of  5
rating by thomas frazier
"Always easy to work with, and positive attitudes. I appreciate the help insuring my vehicles, and boat."
We responded:
"Thank you, Thomas! I'm glad to hear that you find it easy to work with us and appreciate our positive attitudes. It's wonderful to know we could assist with insuring your vehicles and boat. If you ever need anything else, feel free to reach out!"
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Andrew Labance

April 25, 2026

5  out of  5
rating by Andrew Labance
"Nicole was very professional, and made sure to follow up and provide answers whenever needed."
We responded:
"Thank you for your review, Andrew! I'm happy to hear that Nicole provided professional service and kept you informed. Our team is dedicated to ensuring you have all the information you need. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Tom Swanson

Tom Swanson

April 23, 2026

5  out of  5
rating by Tom Swanson
"All the agents at this location are great, We want to give shout out to Brennan for the quality service related to our recent auto purchase. Thank you for your assistance."
We responded:
"Thank you, Tom! I'm glad you had a great experience with our team during your recent purchase. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist with!"
Profile photo of Erica Brown

Erica Brown

April 21, 2026

5  out of  5
rating by Erica Brown
"Brennan is always so easy to work with! Best insurance experience!"
We responded:
"Thank you for your review, Erica! I'm glad to hear you had the best insurance experience. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Deron Bibb

April 20, 2026

5  out of  5
rating by Deron Bibb
"B was incredibly easy and smooth to deal with"
We responded:
"Thank you for your review, Deron! I'm glad to know your experience was easy and smooth. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Profile photo of aimee olmstead

aimee olmstead

April 17, 2026

5  out of  5
rating by aimee olmstead
"I am very happy that I found this State Farm Agency for my insurance needs. Nicole was very personable and wonderful at finding the pricing that was affordable for me. It’s so refreshing to have someone answer the phone instead of an automated system when you call. This agency and especially Nicole know the true meaning of customer service!"
We responded:
"Thank you for your review, Aimee! I'm glad to hear that Nicole was able to assist you with your insurance needs and provide a personal touch. We always aim to deliver excellent customer service and appreciate your kind words about our team. If you need anything else, feel free to reach out!"
Profile photo of Tanner Cole

Tanner Cole

April 16, 2026

5  out of  5
rating by Tanner Cole
"Brennan took care of all of our needs. Would not hesitate to recommend this branch and Brennan"
We responded:
"Thank you, Tanner, for the fantastic rating! I'm glad you're satisfied with our service."