Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MsScorpio VA

MsScorpio VA

February 27, 2026

5  out of  5
rating by MsScorpio VA
"Thank you, Katie! 🫶🏿💫💜"
Profile photo of Susan Jacobus

Susan Jacobus

February 27, 2026

5  out of  5
rating by Susan Jacobus
"A referral reflects trust and confidence in someone's abilities and distinctive qualities. That would be me bragging on Nicole Alford, with State Farm @ Ponte Vedra Beach Office. This young lady treats you with dignity no matter what. Simply put she handles " The Challenge", takes care of the business at hand and has your back, all with expertise. Nicole Alford is the real deal....she is the icing on the State Farm Cake !! I will be with State Farm and this office for life !! Big Thanks to Nicole and everyone in this office. Great Job 👍"
We responded:
"Hi, Susan! Thank you for the recognition for Jennifer, Nicole, Danielle, and Crystal! They are a valuable part of the team and we value how much they care about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you letting us be your good neighbor!"
Profile photo of Walt Carman

Walt Carman

February 26, 2026

5  out of  5
rating by Walt Carman
"Michelle is a great representative, efficient and nice to talk with. She handled my auto insurance needs in minutes. Thank You Michelle"
We responded:
"Thank you, Walt! I'm happy to hear that Michele provided efficient and pleasant service for your insurance needs. Our team is dedicated to making the process smooth and enjoyable. If you need anything else, feel free to reach out!"
Profile photo of Jessica Thompson

Jessica Thompson

February 26, 2026

5  out of  5
rating by Jessica Thompson
"I had a great experience opening a new auto policy with Michele. She was knowledgeable and responsive, and she put together a quote very quickly which included the same coverage amounts that I had before. I’m very pleased with the switch!"
We responded:
"Thank you, Jessica, for sharing your experience! I'm glad Michele was able to assist you efficiently with your new policy. It's wonderful to know you're satisfied with the switch. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Patrick Murphy

Patrick Murphy

February 5, 2026

5  out of  5
rating by Patrick Murphy
"Nicole, was great and easy to work with. She explained everything, well and was easy to understand. Thank you for helping me change and understand my new policy. Thank you for making my transition to State Farm easy."
We responded:
"Patrick, thank you for your review! I'm happy to hear that Nicole made your transition to State Farm smooth and understandable. Our team is dedicated to providing clear and helpful service. If you need anything else, feel free to reach out!"
Profile photo of Susan Stewart

Susan Stewart

January 29, 2026

5  out of  5
rating by Susan Stewart
"We are very pleased with our service received from Katie Fikac. She was very professional & excellent in all of our interactions. We are very confident that if we have problems in the future, we will be treated the same way."
We responded:
"Hey, Susan! We really appreciate you taking the time to share your experience. It’s great to hear that Katie was professional and attentive in assisting with your homeowners and auto insurance. Knowing you feel confident in your interactions with her means a lot. Thank you for letting us know!"
Profile photo of Denise Long

Denise Long

January 18, 2026

5  out of  5
rating by Denise Long
"Nicole was very pleasant and thourough"
We responded:
"Thank you, Denise, for your feedback! We're glad to hear that Nicole provided you with a pleasant and thorough experience. Your support means a lot to us."
Profile photo of Marie Anne

Marie Anne

January 5, 2026

5  out of  5
rating by Marie Anne
"Statefarm employees working under Jonathan Gibbs are always so efficient, and helpful!"
We responded:
"Marie Anne, your review is greatly appreciated! I'm thrilled to hear that Jennifer provided outstanding service, being efficient and cordial. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Profile photo of Shirley Gibbs

Shirley Gibbs

December 27, 2025

5  out of  5
rating by Shirley Gibbs
"Friendly office and staff they’re helpful and knowledgeable a pleasure doing business with them."
We responded:
"Thank you, Shirley, for your kind words about our office and staff. We're glad to hear that you find our team helpful and knowledgeable. It's always a pleasure doing business with you. "
Profile photo of Gregory Day

Gregory Day

December 16, 2025

5  out of  5
rating by Gregory Day
"Thanks to Jonathan Gibbs and team for their consistently on-point service: responsive, knowledgeable, and efficient. Plus he actually lives in the neighborhood. Like a good neighbor, indeed. Highly recommend!"
We responded:
"Thank you, Gregory, for your kind words about our team's service. We're glad to be part of the neighborhood and appreciate your recommendation. If you ever need anything, we're just around the corner. "
Profile photo of Wendy Whitlow

Wendy Whitlow

December 12, 2025

5  out of  5
rating by Wendy Whitlow
"Since moving to Nocatee in 2020 Jonathan Gibbs and team have done an amazing job for us. We have multiple policies with them and they are always willing to help us and answer us and take care of our needs in a timely manner...."
We responded:
"Thank you, Wendy, for your thoughtful review. We're glad to hear that Jonathan Gibbs and the team have been able to assist you with your multiple policies since your move to Nocatee. Your support means a lot to us. "
Profile photo of Hedy Walls

Hedy Walls

December 5, 2025

5  out of  5
rating by Hedy Walls
"Nicole is amazing to work with. She has exceptional customer service and is very attentive to my needs. I love working with Nicole."
We responded:
"Hedy, it makes us happy to know that we were able to help you with your insurance needs. And thank you for the praise for Nicole! We thank you for the amazing review! Contact us anytime if you ever need anything."
Profile photo of Kurt Mathiasmeier

Kurt Mathiasmeier

December 5, 2025

5  out of  5
rating by Kurt Mathiasmeier
"Great experience with Danielle and her attention to my request for a quote on my auto insurance. Ultimately I'm saving on my premiums and could not be happier!"
We responded:
"Thank you, Kurt, for sharing your experience with Danielle. It's great to hear that she was able to assist you with your auto insurance quote and help you save on your premiums. We appreciate your feedback!"
Profile photo of Laura Windham

Laura Windham

December 4, 2025

5  out of  5
rating by Laura Windham
"Michele was great, 10 minutes saved me big!"
We responded:
"Thank you, Laura, for sharing your experience! It's great to hear that Michele was able to help you save both time and money. We appreciate your feedback and support."
Profile photo of Kelly McCormack

Kelly McCormack

December 4, 2025

5  out of  5
rating by Kelly McCormack
"Hi, Austin helped me sort out changes to policy this morning. He was kind, patient and helpful! Made it easy. 5 star, first class and thank you!"
We responded:
"Thank you, Kelly, for sharing your experience with Austin. We're glad to hear he made the process easy and provided the support you needed. Your feedback is greatly appreciated. "
Profile photo of Dan gallagher

Dan gallagher

November 30, 2025

5  out of  5
rating by Dan gallagher
"We have used this State Farm office for the last 7 years and they are terrific. We have auto, home, and life insurance with them Always available, great customer service and able to answer all questions. Danielle, Nicole and Katie and Jennifer have been terrific to work with. In my latest interaction, Nicole provided excellent service for me regarding car insurance updates. She is so friendly and knowledgeable. Thanks State Farm!"
We responded:
"Dan, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
Profile photo of Chandhra Prabu Avanasiappan

Chandhra Prabu Avanasiappan

November 22, 2025

5  out of  5
rating by Chandhra Prabu Avanasiappan
"excellent service, very knowledgeable and quick"
We responded:
"Thank you for your fantastic review! I'm happy to know you found our service knowledgeable and efficient. If there's anything else we can assist you with, feel free to reach out anytime. Thanks for choosing us!"
Profile photo of Shawn B

Shawn B

November 13, 2025

5  out of  5
rating by Shawn B
"Thank you Jonathan Gibbs State Farm agency/staff for your courtesy and prompt attention to our customer needs/inquiries. So pleased with the excellent customer care -- we recommended you to our parents AND they too are very happy with your service. Appreciate you Danielle, Austin & Destinee. Everyone in the office is helpful/resourceful! By the way, thank you for the thoughtful Thanksgiving card you sent showing your appreciation for our business!!!!"
We responded:
"Thank you, Shawn! I'm delighted to hear that you and your parents are satisfied with the service from our team. Danielle, Austin, and Destinee will be thrilled to know their efforts are appreciated. We're also glad you enjoyed the Thanksgiving card! Let us know if there's anything else we can assist you with."
Profile photo of Rick Strachan

Rick Strachan

November 11, 2025

5  out of  5
rating by Rick Strachan
"I recently worked with Michelle to consolidate our homeowners, car, and umbrella insurance policies. She was extremely knowledgeable and put together a great package. And saved us a good amount of money in the process!"
We responded:
"Rick, thank you for your fantastic review! I'm happy to hear that Michelle was able to assist you with consolidating your insurance policies and saving you money. Our team is dedicated to providing knowledgeable and efficient service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Joey S

Joey S

November 9, 2025

5  out of  5
rating by Joey S
"excellent customer service"
We responded:
"Joey, thank you for your feedback! I'm happy you experienced excellent customer service with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Mrs. Mary Shaw

Mrs. Mary Shaw

November 5, 2025

5  out of  5
rating by Mrs. Mary Shaw
"Very friendly and attentive staff team here! Thankful!"
We responded:
"Thank you, Mrs. Shaw! I'm happy to hear that our team made a positive impression. We appreciate your kind words and are here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Dan Oakley

Dan Oakley

November 3, 2025

5  out of  5
rating by Dan Oakley
"Nicole did a great job providing insurance that saved me money from a different agency I've been previously working with."
We responded:
"Thank you, Dan! I'm happy to hear that Nicole was able to assist you with your insurance needs and help you save money. We appreciate your trust in our office and are always here to help with any future questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Amy Shields

Amy Shields

October 31, 2025

5  out of  5
rating by Amy Shields
"Great service from Austin Lowe this morning. He answered my questions, offered me a better payment option and set it up all in a quick phone call."
We responded:
"Thank you for your review, Amy! I'm glad Austin was able to assist you efficiently and provide a better payment option. We appreciate your feedback and are here for any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Paige Koerbel

Paige Koerbel

October 31, 2025

5  out of  5
rating by Paige Koerbel
"Very pleased with overall service. Honest, and walked me through all questions. Always immediate response on any issues. I like them a lot"
We responded:
"Thank you, Paige! I'm happy to know that you appreciate our honest approach and quick responses. It's great to hear that we could assist you with all your questions. We’re here to help with anything else you might need!"
Profile photo of steve jacques

steve jacques

October 28, 2025

5  out of  5
rating by steve jacques
"Morgan Smith provided outstanding friendly, timely and professional service. I needed to cancel insurance on a car I disposed of and was able accomplish this quickly over the phone with Morgan."
We responded:
"Steve, thank you for your kind words! I'm glad to hear that Nicole provided you with outstanding personal service. Her professionalism and knowledge are truly valued in our team. If you have any further needs or questions, please don't hesitate to reach out. We're here to help!"