State Farm® Insurance Agent Jonathan Gibbs

"The quote and sign up was quick and efficient. Nicole was patient and understanding with all of our questions."

"My experience was great thanks for being persistent."

"The customer service was very good and the car Insurance quote was within my budget."

"Great service from Nicole Alford, she took care of my upcoming insurance needs for my new home in Tallahassee. Nicole is the reason that I am staying with State Farm (Jonathon Gibbs) instead of an agent in Tallahassee!"

"The Staff at Jonathan Gibbs State Farm Insurance Agency (Brennan and Morgan) provided prompt, courteous and expert guidance when we gifted our second auto to our son who lives in Colorado. We've had our State Farm's bundled services for years and feel like they're family!"

"Very satisfied with your office especially Nicole, who made things easier for me. Thank you."

"Brennan provided exceptional customer service from start to finish. She went above and beyond by personally making calls to the DMV and handling all of the details related to our road accident across state lines. What could have been a stressful and complicated process was made so much easier because of his professionalism, persistence, and willingness to take ownership. It’s rare to find someone who genuinely goes the extra mile for their customers, and Brennan did exactly that. I highly recommend working with him if you want someone who truly cares and delivers outstanding service."

"Kanica at State Farm has been incredibly helpful throughout our out-of-state move. She made the process of transferring and organizing all of our insurance policies smooth and stress-free. She took the time to answer all of our questions, explained everything clearly, and made sure we had the right coverage in place. Her professionalism, responsiveness, and attention to detail gave us confidence during a busy transition. We truly appreciate all of her help and highly recommend Kanica to anyone looking for excellent customer service and insurance guidance."

"Just switched to State Farm. Working with Kanica. Got renter’s, auto, homeowners and umbrella coverage. Easily the best insurance experience I have ever had."

"I searched to find car insurance in northeast Florida as a new resident. I called several companies and decided on State Farm because of its established presence in insurance, its affordability, and its customer service agent Nicole Alford. She walked me through the whole process, explained coverages in detail, was very professional, and followed-up with me in the timeframe as I had asked of her. I would highly recommend this company."

"Brennan was amazing to work with!! The best agency! Thank you for making everything so simple :)"

"Incredibly helpful and assisting me with a lower premium kind of a game changer for sure"

"Nicole at State Farm saved the day — and thousands of dollars. When my homeowners insurance was abruptly cancelled, I called her in a panic. Within one hour, she had quotes for homeowners, auto, and umbrella coverage. Her speed, professionalism, and thoroughness were impressive. We made the switch and couldn’t be happier. 5 stars, no question."

"All the employees at Jonathan Gibbs are a pleasure to talk to and get information. A very well run insurance company. Thank you all so much for all your help and your quick responses."

"We can't recommend Nicole and her State Farm team in Ponte Vedra highly enough. Moving in from out of state can be overwhelming, but Nicole made the entire insurance process simple and stress free. She set us up with home, auto, personal articles and umbrella coverage, and took the time to walk us through everything so we understood exactly what we had. The service was responsive, friendly, and genuinely helpful start to finish."

"Nicole Alford was great to work with: professional, helpful, friendly and so patient as she answered all my questions. She made it easy to switch my from previous insurance company."

"Update: 3 months after my original post and initial interaction with Danielle: She is extremely thorough and recently followed up with us and to make sure we’ve covered all our bases, paperwork-wise. I appreciate doing business with people who don’t “forget you, and move onto the next customer” once you’ve signed on the dotted line. Thanks for looking out for us, Danielle!

I can’t speak to other agents at this location but, Danielle is wonderful to work with. She’s knowledgeable, patient and friendly. We’re moving from TN to FL and she was able to walk me through the process of getting our homeowners insurance setup down there so we can get our mortgage and closing date. She gave me information about what to do to transfer our car insurance - I didn’t know I had to get FL insurance before registering our cars. She even mentioned acquiring life insurance to make it a package deal at State Farm, but once I mentioned I already had a policy with another company, she didn’t push or try to sell me on switching, she just let me know it’s there for me if we needed something different. State Farm higher ups, if you’re reading this, Danielle needs to be in home office, training your agents on what to do and say and how to act."

"Nicole provided us with quick competitive coverage for our autos. She answered all of our questions. It was a pleasure working with her!"

"Nicole, thank you for being prompt in establishing me a better home insurance policy than my last.
Patience, and kindness go along way and you have both!"

"Always fast, friendly service! I have worked with several people in the office and never been disappointed. Everyone is always so helpful with whatever the need and they have always been the best price! Brennan helped me today and was a delight. I would highly recommend!"

"Extremely helpful and knowledgeable on what coverage was best for me."

"Great service and prompt response to all of my questions!"

"In today’s world of automated phone systems, call centers, and online-only services, it often feels like cost savings come at the expense of personalized customer service. I assumed that was just the way things were—until I worked with Danielle at my new State Farm agency.

Danielle was patient, attentive, knowledgeable, and genuinely focused on understanding my insurance needs. She took the time to address every concern I had, answered all of my questions thoroughly, and made sure I understood my options without ever making me feel rushed.

What surprised me most was that not only did I receive exceptional, personalized service, but Danielle also helped me save thousands of dollars by bundling my home and auto insurance. I truly got the best of both worlds—significant savings and outstanding customer care.

If you’ve been hesitant to shop for insurance because you expect a frustrating, impersonal experience, think again. Danielle and the team at State Farm proved that great service still exists. Highly recommended!"

"Was a pleasure working with Nicole Alford At the State Farm office in Nocatee. Nicole was able to get all of our paperwork ready prior to us coming in.
Bravo to Nicole and the State Farm team!"

"We have used this State Farm office for the last 7 years and they are terrific. We have auto, home, and life insurance with them Always available, great customer service and able to answer all questions. Danielle, Nicole and Katie and Jennifer have been terrific to work with. In my latest interaction this week (May, 2026) , Nicole provided excellent service for me regarding car insurance updates. She is so friendly and knowledgeable. Thanks State Farm!"