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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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shari eliades

April 14, 2025

5  out of  5
rating by shari eliades
"I recently had the pleasure of working with Katie Fikac at Jonathan Gibbs - State Farm Insurance. She made my Homeowner's renewal so much easier. She is friendly, knowledgeable, and always responsive to my questions. I highly recommend Katie to anyone looking for an insurance agent who really wants to help. Sincerely, Shari-- a satisfied customer"
We responded:
"Thank you, Shari, for sharing your experience with Katie! I'm delighted to hear that she made your renewal process easier and was able to assist you with her friendly and knowledgeable approach. Your recommendation means a lot to us. If you have any more questions, feel free to reach out anytime."
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Don Geo

April 7, 2025

5  out of  5
rating by Don Geo
"Always a pleasure to work with."
We responded:
"It's always a pleasure working with you as well, Don Geo — we truly appreciate your continued support. We're here whenever you need us!"
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Haya On

April 4, 2025

5  out of  5
rating by Haya On
"I can’t say enough great things about my experience with State Farm, all thanks to Katie Fikac! She has been an absolute sweetheart, going above and beyond to help me with everything I needed. From the very beginning, she was kind, patient, and incredibly knowledgeable, making sure I understood all my options. What really stood out was how she took the time to follow up with me, showing that she truly cares about her customers. It’s nice to find someone who combines professionalism with such a warm and personal touch. Thank you, Katie, for making everything so easy and stress-free—I truly appreciate you!"
We responded:
"Thank you, Haya, for sharing your wonderful experience! I'm glad to hear how Katie made your journey with us so smooth and stress-free. Her dedication to providing a warm and personal touch while ensuring you understand all your options truly reflects our commitment to excellent service. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
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Brandon Alford

April 4, 2025

5  out of  5
rating by Brandon Alford
"Nicole is great!"
We responded:
"Hey, Brandon! Thanks so much for sharing that you had a great experience with Nicole. We appreciate your support!"
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william bradley

March 31, 2025

5  out of  5
rating by william bradley
"The entire State Farm team has been amazing to work with. They are so polite, provide clear and consistent communication, and leave no question unanswered. To top it off, they are saving me over $1K in policy costs. Thanks so much!"
We responded:
"Thank you, William, for sharing your experience! I'm glad to hear that our team has been helpful and courteous throughout your interactions. It's wonderful that we could assist in reducing your policy costs. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Vicki G

March 31, 2025

5  out of  5
rating by Vicki G
"BEST AGENT EVER Nicole has really impressed me with her knowledge and quick response. I'm very happy I changed to State Farm."
We responded:
"Thank you, Vicki! I'm glad to hear that Nicole's expertise and promptness have made a positive impact. We're happy to have you with us and are here for any assistance you might need."
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Shyanne Loubet

March 31, 2025

5  out of  5
rating by Shyanne Loubet
"I was so worried about getting my own car insurance as a first time car buyer but Nicole A. made it a smooth and great process. Any questions I had she was happy to help. Best service!!!!!"
We responded:
"Shyanne, thank you for sharing your experience! I'm glad to hear that Nicole made your first car insurance process smooth and enjoyable. It's wonderful to know she was able to assist with all your questions. If you need any further assistance, feel free to reach out anytime!"
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S J

March 31, 2025

5  out of  5
rating by S J
"Nicole had me signed up for insurance in less than 10 minutes. Amazing 5 stars. I left progressive for state farm."
We responded:
"Thanks for the review! I'm happy to hear that Nicole was able to assist you so efficiently. We're grateful to have you with us at State Farm. If you have any questions or need further assistance, feel free to reach out anytime."
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Marty Kizer

March 30, 2025

5  out of  5
rating by Marty Kizer
"I called after hanging up after experiencing a horrible experience with another company. Nicole was very professional, made my options very clear and I was very satisfied."
We responded:
"Thank you, Marty, for sharing your experience! I'm glad Nicole could assist you and provide clear options. It's wonderful to know you were satisfied with the service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Kieran McCabe

March 29, 2025

5  out of  5
rating by Kieran McCabe
"Katie Fikac is great! She listens & makes timely and relevant suggestions re: coverage. Thanks Katie!"
We responded:
"I'm happy to hear about your positive experience with Katie, Kieran! Her ability to listen and provide timely, relevant suggestions is truly valued. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Mike Summers

March 20, 2025

5  out of  5
rating by Mike Summers
"State Farm is stellar! Michele was wonderful throughout the process and a valuable member to State Farm. See ya at Thanksgiving! :)"
We responded:
"Thank you, Mike! I'm glad to hear that Michele made your experience a positive one. She's indeed a valuable part of our team. We look forward to seeing you at Thanksgiving! If you have any questions or need assistance, feel free to reach out."
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Diane Fleming

March 19, 2025

5  out of  5
rating by Diane Fleming
"At first I was leery picking an agent on-line who I don't know and is quite a ways from me. But after talking to Nicole and emailing her several times, I feel confident I picked the right State Farm agent. Thanks for the good service!"
We responded:
"Thank you, Diane, for sharing your experience! I'm happy to hear that Nicole was able to assist you and make you feel confident in your choice. We appreciate your business with us and are here to help with any further needs or questions you may have."
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Todd Taylor

March 17, 2025

5  out of  5
rating by Todd Taylor
"One of the best experiences I’ve ever had. We saved so much money from switching our car insurance from USAA to State Farm. Nicole was so professional and friendly. Already feeling as if she’s part of our family."
We responded:
"Thank you, Todd, for sharing your experience! I'm glad to know that switching to us has been beneficial for you and your family. Nicole's professionalism and friendliness truly make a difference, and it's wonderful to hear she feels like part of your family. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!"
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Matthew Spennato

March 6, 2025

5  out of  5
rating by Matthew Spennato
"Great service, quick, easy. Nicole assessed our needs and provided great coverage at a competitive price. Would recommend."
We responded:
"Thank you, Matthew, for your fantastic review! I'm glad to hear that Nicole was able to assess your needs and provide you with great coverage at a competitive price. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Georgia North

March 6, 2025

5  out of  5
rating by Georgia North
"Thanks to Nicole Alford's expertise, I felt confident that I had the right coverage and that my needs were being met. I highly recommend them to anyone looking for a reliable and helpful State Farm agent."
We responded:
"Thank you, Georgia, for your wonderful review! I'm delighted to know that Nicole's expertise made you feel confident in your coverage. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Chuck White

March 5, 2025

5  out of  5
rating by Chuck White
"I’ve been with State Farm for over 33 years and still satisfied with their outstanding customer service and first class support!"
We responded:
"Thank you, Chuck, for your loyalty and for sharing your positive experience with us! We're happy to know that our customer service and support have met your expectations over the years. If you ever need assistance or have questions, feel free to reach out. We're here to help!"
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Burak Opcin

March 4, 2025

5  out of  5
rating by Burak Opcin
"Morgan was very helpful and extremely patient. Thanks for the best insurance service."
We responded:
"Thank you, Burak, for your wonderful review! I'm happy to hear that Morgan was able to assist you with patience and provide the best insurance service. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Paul Addessa

March 4, 2025

5  out of  5
rating by Paul Addessa
"Great Service"
We responded:
"Thank you, Paul, for your feedback! I'm glad you had a positive experience with our service. If you have any questions or need any other assistance, feel free to reach out. We're here to help!"
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Mark Keefer

February 28, 2025

5  out of  5
rating by Mark Keefer
"Very friendly, considerate, and very helpful."
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad to know that you found our team friendly, considerate, and helpful. If you have any questions, feel free to reach out."
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Keith Etherington

February 27, 2025

5  out of  5
rating by Keith Etherington
"Danielle, the office manager is absolutely fabulous. I needed something notarized and she was very accommodating. I have worked with Danielle several times and she is fantastic. She always has a smile on her face and a great attitude."
We responded:
"Thank you, Keith, for sharing your experience! I'm delighted to hear that Danielle has been so accommodating and consistently provides fantastic service. Her positive attitude and willingness to help truly make a difference. If you need any further assistance, feel free to reach out to our office anytime."
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Daniel Todd

February 25, 2025

5  out of  5
rating by Daniel Todd
"We recently moved to the area. Danielle Miller handled our Home Insurance needs, our cars and our Golf Cart. Very profesional, efficient and a great price . I can highly recommend them."
We responded:
"Thank you, Daniel, for your wonderful review! I'm delighted to know that Danielle provided you with professional and efficient service for your insurance needs. It's fantastic to hear that you found our pricing competitive as well. If you ever need further assistance or have any questions, feel free to reach out to our office. We're here to help!"
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Foster Bauknight

February 21, 2025

5  out of  5
rating by Foster Bauknight
"Great price and great service! Katie and Danielle are very helpful and easy to work with"
We responded:
"Thank you, Foster, for your fantastic review! I'm happy to know that you found our prices and service to be great. Katie and Danielle are indeed wonderful team members, and I'm glad they made your experience easy and helpful. If you need any further assistance, feel free to reach out to our office anytime."
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m l

February 21, 2025

5  out of  5
rating by m l
"The team at Jonathan Gibbs State Farm truly understands the value of having a relationship with it's customers, one that goes far beyond transactional. They have helped my wife and I get the best coverage and value, and they are now helping the next generation of my family do the same! As much as a number of insurance products have become commodities, relationships can't be, so keep up the great work!"
We responded:
"Thank you for sharing such a wonderful review! I'm glad our team could assist you and your family in finding the best coverage and value. We truly believe in building meaningful relationships with our customers, and it's rewarding to know that our efforts are appreciated. If you or your family ever need further assistance, please don't hesitate to reach out. We're here to help!"
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Deondra “Nicole D.” Pendleton

February 20, 2025

5  out of  5
rating by Deondra “Nicole D.” Pendleton
"Just started my policy after leaving Allstate (too expensive) and am satisfied so far. The rep that assisted me was very helpful and setup my policy quickly. Got the same policy for like $300 less!"
We responded:
"Thank you, Deondra, for sharing your experience! I'm happy to hear that you found our service helpful and that we could offer you a more affordable policy. It's great to know that the transition from Allstate was smooth and efficient. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Bob McCormack

February 20, 2025

5  out of  5
rating by Bob McCormack
"always have a quick response and accurate information combined with a pleasant attitude a pleasure to do business with Danielle Miller"
We responded:
"Hi, Bob! Thank you for the five-star rating!"