Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Shields

Amy Shields

October 31, 2025

5  out of  5
rating by Amy Shields
"Great service from Austin Lowe this morning. He answered my questions, offered me a better payment option and set it up all in a quick phone call."
Profile photo of Paige Koerbel

Paige Koerbel

October 31, 2025

5  out of  5
rating by Paige Koerbel
"Very pleased with overall service. Honest, and walked me through all questions. Always immediate response on any issues. I like them a lot"
Profile photo of steve jacques

steve jacques

October 28, 2025

5  out of  5
rating by steve jacques
"Morgan Smith provided outstanding friendly, timely and professional service. I needed to cancel insurance on a car I disposed of and was able accomplish this quickly over the phone with Morgan."
We responded:
"Steve, thank you for your kind words! I'm glad to hear that Nicole provided you with outstanding personal service. Her professionalism and knowledge are truly valued in our team. If you have any further needs or questions, please don't hesitate to reach out. We're here to help!"
Profile photo of Kathy Healer

Kathy Healer

October 28, 2025

5  out of  5
rating by Kathy Healer
"I am grateful we started a relationship with Jonathan Gibbs Insurance and they take it seriously. Everyone is professional, upbeat, they always rapidly answering any questions I have and their policy prices are great, Morgan helped me today! Smooth and happily, TY"
We responded:
"Thank you, Kathy! I'm happy to hear that you value the relationship with our office and appreciate the professionalism and responsiveness of our team. Morgan is indeed a great asset, and I'm glad she could assist you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Melissa Ekmark

Melissa Ekmark

October 26, 2025

5  out of  5
rating by Melissa Ekmark
"Jonathan Gibbs State Farm is an excellent agency to work with and I would highly recommend them for new homeowners in Nocatee for bundling home, car, umbrella, and golf carts!! My primary contact was Nicole A. who assisted me from quote to claims and responded immediately to any request I had, including during my move to Seattle when my new agent made a mistake and Nicole had to help me fix it. She is personable, professional, and a pleasure to work with."
We responded:
"Thank you, Melissa, for your wonderful feedback! I'm delighted to hear that Nicole provided such exceptional support throughout your experience, especially during your move to Seattle. We’re grateful for your recommendation and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Christine Rinaldi

Christine Rinaldi

October 20, 2025

5  out of  5
rating by Christine Rinaldi
"Nicole was very helpful in exploring all of my options with no pressure to commit."
We responded:
"Thank you, Christine! I'm happy to hear that Nicole was able to assist you in exploring your options without any pressure. Our team is dedicated to providing a supportive and informative experience. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of John Loiseau

John Loiseau

October 18, 2025

5  out of  5
rating by John Loiseau
"All you can ask for in an insurance agency. Entire staff is responsive, knowledgeable and always ready to help. Been with them for years."
We responded:
"Thank you, John! I'm happy to know that our team's responsiveness and knowledge have made a positive impact on your experience. We truly value your loyalty over the years. If there's anything else we can assist you with, just let us know!"
Profile photo of Michael McGeachy

Michael McGeachy

October 15, 2025

5  out of  5
rating by Michael McGeachy
"Danielle was amazing to work with, she took her time to explain all the coverage and benefits of the policy. Danielle was very patient with me with answering all of questions. Most importantly was that at no point did I feel pressured into a plan. I can’t thank Danielle enough for all her help and support and I’m glad to have become apart of the State Farm team."
We responded:
"Thank you for your review, Michael! I'm delighted to hear that Danielle provided such thorough and supportive service. It's wonderful that you felt comfortable and informed throughout the process. We're grateful to have you as part of the State Farm family. If you ever need anything else, just let us know!"
Profile photo of C. Inyang

C. Inyang

October 14, 2025

5  out of  5
rating by C. Inyang
"I have had State farm for 6 years and always work with Danielle from the Jonathan Gibbs - State Farm Insurance location. I not only get a friendly and welcoming voice to help, but no matter my issue, I always leave extremely satisfied. Thank you for your great service and dedication over the years!!"
We responded:
"Thank you for your wonderful feedback! I'm delighted to hear that Danielle has consistently provided you with friendly and dedicated service over the years. Your satisfaction is our top priority, and we appreciate your continued trust in us. Let us know if there's anything else we can assist you with!"
Profile photo of Brian Anderson

Brian Anderson

October 13, 2025

5  out of  5
rating by Brian Anderson
"Destiny and Danielle are always quick to respond, super helpful and awesome to work with."
We responded:
"Thank you, Brian! I'm happy to hear that Destiny and Danielle have been quick and helpful in assisting you. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Michelle Leigh

Michelle Leigh

October 10, 2025

5  out of  5
rating by Michelle Leigh
"Nicole A. was very knowledgeable, efficient and upfront when reviewing my quote. After quote shopping for a few days, this was the most straightforward coverage and cost effective plan at this time! I did start a plan with State Farm & I am thankful for her patience and knowledge."
We responded:
"Thank you, Michelle! I'm happy to hear that Nicole was able to assist you with her expertise and efficiency. It's great to know you found our coverage straightforward and cost-effective. We appreciate your trust in starting a plan with us. If you have any questions or need further assistance, feel free to reach out!"
Profile photo of Gregory Richardson

Gregory Richardson

October 9, 2025

5  out of  5
rating by Gregory Richardson
"Michelle was awesome to work with, easy to understand the services I was looking for, just a pleasant person to speak with. Thanks Michelle."
We responded:
"Thank you, Gregory! I'm happy to hear that Michelle made your experience enjoyable and clear. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Mercedes Allen

Mercedes Allen

October 6, 2025

5  out of  5
rating by Mercedes Allen
"Danielle is amazing, I kept her number saved from the first time I spoke with her even though I wasn’t able to get insurance at the time. I’m glad I did, she is why I came to State Farm"
We responded:
"Thank you, Mercedes! I'm so happy to hear that Danielle made such a positive impression on you. We're grateful to have her on our team and thrilled that you chose us for your insurance needs. If there's anything else we can assist you with, just let us know!"
Profile photo of Tom Jackson

Tom Jackson

October 6, 2025

5  out of  5
rating by Tom Jackson
"Always good service!!"
We responded:
"Thank you, Tom! I'm happy to know you consistently receive good service from our office. We’re always here to assist with your insurance needs!"
Profile photo of David Vinokur

David Vinokur

October 4, 2025

5  out of  5
rating by David Vinokur
"Nicole is awesome, she got our insurance up and running quick and easy!"
We responded:
"Thank you, David! I'm happy to hear that Nicole made the process quick and easy for you. Our team is dedicated to providing efficient service. Let us know if there's anything else we can assist you with!"
Profile photo of Jessica Shaw

Jessica Shaw

October 2, 2025

5  out of  5
rating by Jessica Shaw
"I am so grateful for the team at this office. I run 4 brick and mortar businesses and after the death of my husband last year I was so confused and overwhelmed. Nicole has been consistently so kind and so available for help. When I couldn’t renew my home policy she helped me make it work, and when I forgot to pay one of my food chip policies, the office gently reminded me instead of cutting me off for being late. It’s really nice to know people still do business like this."
We responded:
"Thank you, Jessica, for sharing your experience! I'm truly happy to hear that Nicole and our team have been able to support you during such a challenging time. We strive to provide compassionate and reliable service, and it's wonderful to know that our efforts have made a difference for you. If there's anything else we can assist with, please don't hesitate to reach out."
Profile photo of charles ashburn

charles ashburn

September 27, 2025

5  out of  5
rating by charles ashburn
"Nichole was great. Great price and great agent. Helped me choose the right insurance for my needs and was very knowledgeable about what products I should get and not get. She didn’t try to sell everything. She explained everything and let me sleep on it for a few days to make the correct decision for my family."
We responded:
"Thank you, Charles! I'm happy to hear that Nichole provided you with such excellent service. It's wonderful that she could guide you in selecting the right insurance without any pressure. Our team is dedicated to ensuring you have all the information you need to make the best decisions for your family. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Ghada Mitri

Ghada Mitri

September 26, 2025

5  out of  5
rating by Ghada Mitri
"I have my auto and home insurance with this State Farm agency. Michelle helped me with the auto policy. Very friendly and efficient. Competitive rates and easy process."
We responded:
"Thank you, Ghada! I'm happy to hear that Michelle was able to assist you with your policy in such a friendly and efficient manner. It's great to know you found our rates competitive and the process easy. If you need anything else, feel free to reach out!"
Profile photo of Astrid Humanez

Astrid Humanez

September 20, 2025

5  out of  5
rating by Astrid Humanez
"Nichole, please welcome us and inform me about the State Farm policy and any questions regarding it. Excellent job!"
We responded:
"Thank you, Astrid! I'm glad to hear that Nichole made you feel welcome and provided the information you needed about our State Farm policy. We appreciate your feedback and are here if you have any more questions or need further assistance. Thanks for choosing us!"
Profile photo of Lee Arsenault

Lee Arsenault

September 20, 2025

5  out of  5
rating by Lee Arsenault
"This is just a quick shout out for the most responsive and intentional customer service I’ve received in a very long time from anyone in the insurance industry. A special thank you to Nicole and the ladies at Jonathan Gibbs State Farm Insurance company who have provided me with excellent advice, coverage, pricing and service in a very timely fashion."
We responded:
"Thank you, Lee, for your kind words! I'm really happy to hear that Nicole and the team have been able to provide you with such responsive and intentional service. We strive to offer excellent advice and coverage, and it's great to know we're meeting your expectations. If you ever need anything else, just let us know!"
Profile photo of William Denice

William Denice

September 20, 2025

5  out of  5
rating by William Denice
"Nicole Alford, was a great help for my insurance needs when I moved from N.Y. to Ponte Vedra. She is very pleasant and knowledgeable in her profession. I would highly recommend her."
We responded:
"Thank you, William! I'm happy to hear that Nicole was able to assist you with your insurance needs during your move. Her expertise and friendly service are truly valued here. If there's anything else we can do for you, just let us know!"
Profile photo of Sharon Hardy

Sharon Hardy

September 9, 2025

5  out of  5
rating by Sharon Hardy
"Nicole and Katie are Great! Professional and pro-active! Thanks!"
We responded:
"Thank you, Sharon! I'm happy to hear that Nicole and Katie provided such professional and proactive service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Ron Knight

Ron Knight

September 8, 2025

5  out of  5
rating by Ron Knight
"Nicole was very friendly, professional, knowledgeable and prompt to deliver a quote for homeowners and vehicle insurance. She was able to beat other competitors prices and her office is local so they know the area. Highly recommend this State Farm office."
We responded:
"Thank you, Ron! I'm glad Nicole provided excellent service with competitive pricing. We appreciate your recommendation and are here for your insurance needs!"
Profile photo of PSG Wrap & Tint

PSG Wrap & Tint

September 5, 2025

5  out of  5
rating by PSG Wrap & Tint
"Great to work with!"
We responded:
"Thank you! I'm happy to hear that you had a great experience working with us. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Maria Rivera

Maria Rivera

September 1, 2025

5  out of  5
rating by Maria Rivera
"I highly recommend this business. I was completely impressed with Danielle’s professionalism and customer service. She is friendly and also highly skilled. The car and home insurance products and pricing were definitely a great value for my money."
We responded:
"Thank you, Maria! I'm happy to hear that Danielle's professionalism and customer service made a positive impact. It's wonderful that you found value in our insurance products and pricing. We appreciate your recommendation. Feel free to reach out if you need anything else!"