State Farm® Insurance Agent Jonathan Gibbs

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Anthony Parry

August 22, 2025

5 out of 5

"Nia does an an outstanding job. She has worked with me and my multiple phone calls And I haven’t started my insurance with her yet, but as soon as my claim gets closed, I will be going to her to help me with my auto insurance"

We responded:

"Anthony, thank you for your fantastic feedback! I'm happy to hear that Nia has been so helpful with your inquiries. We're excited to assist you with your auto insurance when you're ready. If you have any questions in the meantime, feel free to reach out!"

Lazlo Kofler

August 15, 2025

5 out of 5

"I have replaced my Vehicle to day with Michele and she was absolutely helpful, quick and responsive. You can definitely count on her. Thanks for being quick and kind."

We responded:

"Lazlo, thank you for taking the time to leave us a review! Nicole is a wonderful member of our team and we are so glad to hear she was able to assist you with your auto insurance quote. We hope to continue serving your insurance needs for many years!"

Stephanie Kayda

August 8, 2025

5 out of 5

"My agent Michele was great! She worked with me so I could get all of my information transferred from out of state at once!"

We responded:

"Thank you, Stephanie! I'm happy to hear Michele was able to assist you with transferring your information smoothly. We appreciate your feedback and are here if you need anything else!"

Jaclyn C

August 5, 2025

5 out of 5

"Danielle is a 5⭐️ insurance agent and will save you money 🤙🏼"

We responded:

"Thank you, Jaclyn! I'm happy to hear that Danielle provided you with excellent service and helped you save money. We appreciate your feedback and look forward to assisting you with any future needs."

Michael Amir Carrion

August 1, 2025

5 out of 5

"Nicole was very knowledgeable and nice. She is there to help the customer and I felt that way."

We responded:

"Thank you, Michael! I'm happy to hear that Nicole provided you with knowledgeable and friendly service. Our team is dedicated to making sure our customers feel supported. If there's anything else we can assist you with, just let us know!"

Amanda Workman

July 30, 2025

5 out of 5

"Miss Michele was ABSOLUTELY a godsend for me today! I will touch base in 30 days to try to link with this insurance company because of her! Her information and professionalism was astounding, but the personal care to make sure my situation was solved, she did, and went well beyond to help me through a process I didn't understand. Thank you again Michele! This is gonna be a good day off because of you!"

We responded:

"Thank you, Amanda! I'm so happy to hear about your positive experience with Michele. Her dedication and care are truly appreciated, and I'm glad she could assist you so effectively. We look forward to connecting with you in 30 days. Enjoy your day off! Let us know if there's anything else we can do for you."

Ashley Price

July 29, 2025

5 out of 5

"Such a friendly staff!"

We responded:

"Thank you, Ashley! I'm happy to hear that you found our staff friendly. We’re committed to providing a welcoming experience for everyone who visits us. Let us know if there's anything else we can assist you with!"

Frank Weiner

July 25, 2025

5 out of 5

"Nicole was incredibly helpful and knowledgeable. I was with GEICO for auto insurance for many years and after getting frustrated with my premiums, I decided to look around. State Farm was clearly the best and Nicole was a big reason. My coverage is better and my rates went down by approx 33%."

We responded:

"Thank you for your review, Frank! I'm happy to hear that Nicole was able to assist you so effectively. It's great to know that you're satisfied with your coverage and the savings you've found with us. If you have any questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"

Justin Pennington

July 17, 2025

5 out of 5

"Excellent work with Nicole, great team over there!"

We responded:

"Thank you, Justin! I'm happy to hear about your positive experience with Nicole and our team. We appreciate your feedback and are here to assist with any insurance needs you may have. Thanks for choosing us!"

Jesús Reyes

July 16, 2025

5 out of 5

"Great service and special shout out to Danielle who has gone above and beyond in every step of the process!"

We responded:

"Thank you, Jesús! I'm happy to hear that you received great service and that Danielle made such a positive impact. Our team is dedicated to providing exceptional support, and it's wonderful to know Danielle went above and beyond for you. If you need anything else, feel free to reach out!"

Mike Meys

July 11, 2025

5 out of 5

"Great attention to detail and just wonderful to work with. I feel like I’ve known everyone in the office for years!! So easy to deal with and all the utmost in professionalism. Highly recommend!!! And thank you Morgan for your compassion, help, professionalism and immediate follow up. It was so much appreciated!!"

We responded:

"Thank you, Mike, for the kind words! We believe that it's essential for insurance agents to build relationships with their clients, allowing us to provide the best possible customer service and coverage for your needs."

Brian Samilian

July 4, 2025

5 out of 5

"Excellent service...very responsive to all questions and keeping policies up to date. Nicole is fantastic!"

We responded:

"Brian, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Danielle cares a lot about our customers."

Matthew Brown

August 16, 2025

5 out of 5

"My interactions with this agency, in particular Nicole Alford, have always been nothing short of excellent. I have conducted business with them for the past 5 years and everything has always gone smoothly. Any changes and/or additions I have needed are always handled quickly and professionally. I am so happy I found this agency when I moved to Nocatee."

We responded:

"Thank you, Matthew! I'm delighted to hear about your positive experiences with our office and Nicole's exceptional service. It's wonderful to know that we've been able to assist you smoothly over the past 5 years. We're grateful to have you with us in Nocatee. Let us know if there's anything else we can do for you!"

Thomas Raskin

August 10, 2025

5 out of 5

"Nicole has been our SF rep since the beginning. She has made the usual anxiety laden project of selecting and maintaining insurance easy. In this era of questionable customer service and product quality, she has been a stand out of professionalism and understanding."

Cynthia May

August 9, 2025

5 out of 5

"Nicole has been managing our account with State Farm for over 5 years. From the very beginning she has provided excellent service, always ensuring that we have the information and documents we need to have the best possible insurance coverage. Nicole always responds quickly to inquiries and she is a pleasure to work with."

We responded:

"Thank you, Cynthia, for your wonderful feedback! I'm delighted to hear that Nicole has been providing you with such excellent service over the years. It's great to know that she has been responsive and helpful in managing your insurance needs. We appreciate your trust and look forward to continuing to serve you. If there's anything else we can assist you with, just let us know!"

Carolyn Shirley

August 1, 2025

5 out of 5

"Nicole is always super helpful with all my requests/concerns! She is super efficient, and I always leave the call with my questions answered. It's always a pleasure to call State Farm!"

We responded:

"Thank you for your review, Carolyn! I'm happy to hear that Nicole has been so helpful and efficient with your requests and concerns. It's wonderful to know that your experiences with us are always pleasant. If you ever need anything else, feel free to reach out!"

Hope Hunter

July 31, 2025

5 out of 5

"Danielle and Nicole at State Farm are outstanding! Every time I call with a question, they are prompt, knowledgeable, and incredibly helpful. They always make sure my daughter and I are aware of all the discounts available to us. Their professionalism and kindness make every interaction a positive experience. Highly recommend!"

We responded:

"Thank you for your wonderful feedback, Hope! I'm delighted to hear that Danielle and Nicole have been so helpful and attentive to you and your daughter. Their dedication to providing excellent service and ensuring you have all the information you need is something we truly value. We appreciate your recommendation and look forward to assisting you with any future needs!"

Matt Walker

July 30, 2025

5 out of 5

"We are so pleased with Michele Wagner and her help with getting us switched over for homeowners and car insurance. Not only are we saving a lot of money, we actually have better coverage than our previous plans. Thank you so much!"

We responded:

"Thank you, Matt! I'm happy to hear Michele was able to assist you with your insurance needs and help you find better coverage while saving money. We appreciate your feedback and are here for any future questions or needs. Thanks for choosing us!"

Davis Johnson

July 28, 2025

5 out of 5

"Awesome service!"

We responded:

"Thank you, Davis! I'm happy you found our service awesome. If there's anything else you need, feel free to reach out. We’re here to help!"

Paula Michael

July 18, 2025

5 out of 5

"She was amazing and understanding Show care and concern"

We responded:

"Thank you for your review, Paula! I'm happy to hear that you found our service amazing and understanding. We always strive to provide the best experience for our customers. Let us know if there's anything else we can assist you with!"

Bette Richard

July 17, 2025

5 out of 5

"professional and caring. Delighted to work with them!"

We responded:

"Wow, thank you for the five-star rating and your kind words, Bette!"

Olga Sanchez

July 11, 2025

5 out of 5

"Has been an excellent experience working with my agent Nicole, she has been very helpful and kind finding the best coverage for a good price"

We responded:

"Thank you for your review, Olga! I'm happy to hear that Nicole has been helpful and kind in finding the best coverage for you. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"

Adam Bridges

July 11, 2025

5 out of 5

"Service was excellent. Very informative and polite"

We responded:

"Thank you, Adam! I'm happy you found our service informative and polite. We aim to provide excellent support to all our customers. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"

ML Norm

July 8, 2025

5 out of 5

"This office handles everything with just a phone call. Great to work with."

We responded:

"Thank you! I'm happy to hear that you find working with our office so convenient. We aim to make things as easy as possible for you. If there's anything else you need, just give us a call!"

Lisa

July 2, 2025

5 out of 5

"After 25 years, I switched from GEICO to Stare Farm. Nicole Alford was amazing! She was helpful, knowledgeable, patient and an overall good person. I am so happy that I have a partner and I’m no longer just a number."

We responded:

"Hey, Lisa! We’re so glad you chose to join us after 25 years with your previous insurance company, and it's great to hear Nicole made the transition a smooth and welcoming one. Knowing you feel like a partner, not a number, is exactly what we aim for. Thank you for taking the time to share your experience and for letting us be a part of your insurance journey."