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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Miller

August 27, 2026

5  out of  5
rating by David Miller
"Brennan assisted me today with my needs and was awesome! I have worked with the Gibbs team since moving to the area in 2021. Great service, awesome people all around. They are very responsive to my calls, emails and any type of request I throw at them. I highly recommend them for all of your insurance needs. I have auto, home, umbrella, golf cart and a couple of life policies with State Farm/Jonathan Gibbs and could not be more pleased with the service and the rates."
We responded:
"David, thank you for taking the time to leave us a review! I'm glad our team has been able to meet your needs since you moved here. It's wonderful to know that our responsiveness and service have made a positive impact on your experience with us. We appreciate your trust in us for all your insurance needs. Feel free to reach out if you need anything else!"
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Laura Rhymes

August 27, 2026

5  out of  5
rating by Laura Rhymes
"One of the best. I like the fact that they text information needed really fast The State Farm name is enough when you tell companies you have State Farm. Love them love my SF family"
We responded:
"Laura, thank you for taking the time to leave us a review! I’m glad our office has been quick to get you the information you need and that you feel at home with our State Farm family. We’re always happy to help if anything comes up.
"
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Deondrea Gary

August 26, 2026

5  out of  5
rating by Deondrea Gary
"Austin was absolutely amazing! Found me cheaper car insurance and was very fast and informative. Definitely will recommend"
We responded:
"Deondrea, thank you for taking the time to leave us a review! I'm happy to hear that Austin was able to help you find a more affordable insurance option and provide you with the information you needed. We appreciate your recommendation! Feel free to reach out if you need anything else."
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nancy Triana

August 24, 2026

5  out of  5
rating by nancy Triana
"Brennan Couch was quickly responsive and very helpful."
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Antony Dorr

August 24, 2026

5  out of  5
rating by Antony Dorr
"I have my homeowners, personal and business vehicle insurance with this State Farm location. I'd never used State Farm before this year, but I would recommend to anyone. The most important part to me is that I can call and speak with a real local person who I have spoken with before, rather than AI, call queues and offshore call centers."
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Paige Wright

August 20, 2026

5  out of  5
rating by Paige Wright
"Austin has been extremely helpful, friendly and has answered all of my questions. It's nice working with an agent because you get a real person who is an expert and can help you with all your insurance needs unlike an automated robot. Would highly recommend!"
We responded:
"Thank you, Paige! I'm happy to hear that Austin has been able to assist you so well. We believe in providing personal, expert service, and it's great to know that you appreciate having a real person to help with your insurance needs. We appreciate your recommendation! Let us know if we can help with anything else!"
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J. Relly

August 19, 2026

5  out of  5
rating by J. Relly
"Brennan “B” Couch, Johnathan Gibbs, and the entire team at State Farm are the best, pound for pound. They’re easy to talk to, easy to work with, and their fees and payment options are very reasonable.

I highly rate and recommend this phenomenal group of people. If you’re looking for people who genuinely make the insurance process easy, give them a shot!

Jerrell Allen"
We responded:
"Thank you, Jerrell! I'm really happy to hear that you find our team easy to work with and our payment options reasonable. We strive to make the insurance process as smooth as possible for everyone. We appreciate your recommendation and support. Let us know if we can help with anything else!"
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Shawna Hadaway

August 19, 2026

5  out of  5
rating by Shawna Hadaway
"Thank you! Austin! I got the most amazing rate. Austin was knowledgeable. He was caring and helpful. The process of changing insurance has never been so easy. Forever grateful!"
We responded:
"Shawna, I'm happy to hear that Austin made the process smooth and that you're satisfied with your rate. We appreciate your kind words and are grateful to have you with us. Let us know if we can help with anything else!"
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Susan D’Adamo

August 18, 2026

5  out of  5
rating by Susan D’Adamo
"I have visited this offer several times in the past month. I have always been greeted by.Lakeisha at A front desk.
She is sweet, polite, knowledgeable, and very patient with this elderly client.
She always has the answers for me and I have never had to wait for anything.
The office is very well run including a little snack bar with drinks if you have to wait. Well, I’ve had some even though I didn’t have to wait.😊
Always a pleasant experience when I have to visit State Farm."
We responded:
"Thank you, Susan, for sharing your experience! I'm delighted to hear that Lakeisha has been so helpful and welcoming during your visits. It's great to know that our office environment, including the snack bar, adds to your positive experience. We're here to make every visit as pleasant as possible. Let us know if we can help with anything else!"
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Casey Ervin

August 17, 2026

5  out of  5
rating by Casey Ervin
"Great service!"
We responded:
"Casey, thank you for the 5 stars! I'm happy to hear you enjoyed our service. We're always here if you need anything else!"
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Cary B

August 14, 2026

5  out of  5
rating by Cary B
"Really positive, quick, professional and just what I needed. Thank you"
We responded:
"Thank you, Cary! I'm happy to hear that you found our service quick and professional. Your feedback means a lot to us. Let us know if we can help with anything else!"
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Calvin Osha

August 11, 2026

5  out of  5
rating by Calvin Osha
"I highly recommend Jonathan Gibbs and his entire team at State Farm. They have been absolutely great to work with—friendly, professional, responsive, and always willing to take the time to answer my questions and explain my options.

Whenever I’ve needed help or wanted to make changes to my coverage, they’ve made the process simple and straightforward. It’s refreshing to work with an insurance office where you feel like they actually know their customers and care about providing good service.

Jonathan and his team have earned my five stars. If you’re looking for an insurance agent who will take care of you, I definitely recommend giving them a call."
We responded:
"Thank you, Calvin! I'm really happy to hear that you find our team friendly and responsive. We always aim to make the process as simple as possible and truly value building relationships with our customers. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
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Cheryl Montero

August 11, 2026

5  out of  5
rating by Cheryl Montero
"Brennan Couch was very helpful in quoting us a policy for our daughter. Professional and responded promptly to my questions."
We responded:
"Cheryl, we appreciate your feedback! I'm glad Brennan was able to assist you with your daughter's policy and provide the professional and prompt service you deserve. Thanks for choosing us!"
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Hemant

August 9, 2026

5  out of  5
rating by Hemant
"Jonathan, Nicole, and their team are truly a pleasure to work with. They take the time to understand customer needs and consistently act with our best interests in mind. Their support and professionalism make every interaction exceptional."
We responded:
"Hemant, I'm really happy to hear that you find working with our team a pleasure. We always strive to understand and prioritize your needs, and it's great to know that our support and professionalism have made a positive impact. We're always here if you need anything else!"
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Kevin Lawson

August 8, 2026

5  out of  5
rating by Kevin Lawson
"My name is Kevin Lawson, I have had an amazing experience with State Farm So far, I'm a new customer, my agent Nicole was very professional and helped me so very much with my new policy!I am ecstatic to be here at State Farm now, and to have a wonderful agent as Nicole. Thank you so much!"
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm glad to hear that Nicole was able to assist you with your new policy and make your experience a positive one. We're happy to have you with us at State Farm. Let us know if we can help with anything else!"
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Christopher Bennett

August 8, 2026

5  out of  5
rating by Christopher Bennett
"Super helpful and very pleasant to solve my issues with insurance needs! Thank you 😊"
We responded:
"Christopher, thank you for taking the time to leave us a review! I'm happy to hear that you found our team helpful and pleasant while addressing your insurance needs. We appreciate your support!"
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Bryan Thorson

July 31, 2026

5  out of  5
rating by Bryan Thorson
"Danica was fantastic she helped me more than she had to. I am new to my cellphone and not sure about certain things. Like I said she is fantastic and needs a raise. Thank you again Danica, and State Farm."
We responded:
"Thank you, Bryan! I'm happy to hear that Kanica went above and beyond to assist you with your cellphone concerns. We truly appreciate your kind words and are glad to have her on our team. Feel free to reach out if you need anything else!"
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Steve Mills

July 24, 2026

5  out of  5
rating by Steve Mills
"I'm a new policy holder and had a great experience. I have already referred them to my neighbors. I will definitely use them again."
We responded:
"Thank you, Steve! I'm happy to hear you had a great experience with us. We truly appreciate your referrals and look forward to continuing to serve you. Feel free to reach out if you need anything else!"
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daonmades peson

July 24, 2026

5  out of  5
rating by daonmades peson
"Michelle was wonderful and very helpful!"
We responded:
"Thank you! I'm glad to hear that Michele was able to assist you so well. We appreciate your feedback and are here if you need anything else!"
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Sandra Hall

July 18, 2026

5  out of  5
rating by Sandra Hall
"Nicole was the best. I needed a quote for homeowner insurance and she was kind enough to even send a quote and policy to my daughter.It was quick easy and got a great policy for a great price. If you need insurance call Nicole she’s the best."
We responded:
"Sandra, thank you for taking the time to leave us a review! I'm happy to hear that Nicole was able to assist you with your homeowner insurance needs and even help your daughter. It's great to know you found the process quick and easy. We're here if you need anything else!"
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Esther Vickers

July 15, 2026

5  out of  5
rating by Esther Vickers
"The staff has been so amazing. Danielle helped me at first. Then the wonderful B (Brennan) has been assisting me making sure everything is understood. I especially like a live person always answering the phone. They really do make you feel appreciated."
We responded:
"Thank you for your review, Esther. I'm glad to hear that our team has been able to assist you and that you appreciate having a live person answer your calls. We strive to make everyone feel valued. Let us know if we can help with anything else!"
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Anna Alderman

July 12, 2026

5  out of  5
rating by Anna Alderman
"My experience was great thanks for being persistent."
We responded:
"What wonderful feedback, Anna! Staying on top of things is a high priority for our office, and I am so glad that our persistent support hit the mark for you. Thank you for shining a light on our hard work and celebrating your excellent experience with us!"
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John Monroe

July 11, 2026

5  out of  5
rating by John Monroe
"The customer service was very good and the car Insurance quote was within my budget."
We responded:
"John, thank you for taking the time to leave us a review! I'm happy to hear that our customer service met your expectations and that we could provide an insurance quote that fits your budget. We're always here to help if you need anything else!"
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P M

July 9, 2026

5  out of  5
rating by P M
"Brennan provided exceptional customer service from start to finish. She went above and beyond by personally making calls to the DMV and handling all of the details related to our road accident across state lines. What could have been a stressful and complicated process was made so much easier because of his professionalism, persistence, and willingness to take ownership. It’s rare to find someone who genuinely goes the extra mile for their customers, and Brennan did exactly that. I highly recommend working with him if you want someone who truly cares and delivers outstanding service."
We responded:
"Thank you, P M! I'm really happy to hear about the exceptional service you received during such a challenging situation. It's great to know the process was made smoother for you by taking care of all the details and going the extra mile. We truly appreciate your recommendation. Feel free to reach out if you need anything else!"
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Tim Key

July 4, 2026

5  out of  5
rating by Tim Key
"Just switched to State Farm. Working with Kanica. Got renter’s, auto, homeowners and umbrella coverage. Easily the best insurance experience I have ever had."
We responded:
"Tim, thank you for taking the time to leave us a review! I'm happy to hear that Kanica made your switch to State Farm a great experience and that you're satisfied with your coverage. We're here to make insurance easy and reliable for you. Feel free to reach out if you need anything else!"