State Farm® Insurance Agent Jonathan Gibbs
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tammi Smith
November 12, 2024
5
out of
5
rating by Tammi Smith
"Austin, did a great job of warning me that my policy was expiring and made it easy to contact him and get it reinstated. Very pleasant to work with."
We responded:
"Tammi, thank you for your wonderful feedback! I'm glad Austin could assist you with your policy renewal and make the process smooth. It's great to know you found him pleasant to work with. If you need any further assistance, don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Karen Karel
November 7, 2024
5
out of
5
rating by Karen Karel
"Nicole was a delight to work with. She was very professional, efficient and friendly."
We responded:
"Karen, thank you for your wonderful feedback! I'm happy to hear that Nicole provided you with professional, efficient, and friendly service. We are grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Joe Falcone
November 6, 2024
5
out of
5
rating by Joe Falcone
"Our Agent Nicole Afford is our agent, she is amazing and knowledgeable with every aspect of our policies, We have our Business and personal policies with Jonathan Gibbs agency. I highly recommend them."
We responded:
"Joe, thank you for your fantastic review! We're so glad to hear that Nicole has been amazing and knowledgeable with your business and personal policies. It's wonderful to know that you highly recommend our office. We're here to assist with any further insurance needs you may have. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Louie Saputo
November 6, 2024
5
out of
5
rating by Louie Saputo
"Great service. Prompt courteous responses... And price was lower than some no name insurance company we had originally decided to go with. Take a moment and give them a try... I'm glad I did."
We responded:
"Louie, thank you for your wonderful review! I'm glad you found our service prompt and courteous. It's great to know that we could offer you a competitive price compared to other options. We appreciate your recommendation and are here for any further insurance needs you may have. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Farid Damirov
November 5, 2024
5
out of
5
rating by Farid Damirov
"Danielle was amazing. Prompt, professional, and pleasant. Best 3 Ps I have had in a while. Thank you!"
We responded:
"Farid, I'm so glad to hear you had such a positive experience with Danielle! Her promptness, professionalism, and pleasant demeanor are qualities we truly value in our team. Thank you for sharing your feedback. If you need any further assistance, we're here to help! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Amanda Slater
November 2, 2024
5
out of
5
rating by Amanda Slater
"Michele has been so wonderful to work with. She is a strong and clear communicator - always takes the time to answer our questions. She went out of her way to make things easy for us as we transitioned policies following the death of a family member. Would recommend to everyone!"
We responded:
"Amanda, thank you for your kind words! I'm glad Michele could assist you during such a challenging time. Her dedication to clear communication and making transitions smooth is truly appreciated. We're grateful for your recommendation and are here for any future needs you may have. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Luis Calderon
November 1, 2024
5
out of
5
rating by Luis Calderon
"Michele is absolutely amazing to work with. Highly recommend working with her."
We responded:
"Luis, thank you for your fantastic review! I'm glad to hear that Michele provided such a positive experience for you. We truly appreciate your recommendation and look forward to assisting you with any future needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Thomas Duerr
October 30, 2024
5
out of
5
rating by Thomas Duerr
"Many thanks to Nicole Alford for her great service and advice with my move from Florida to West Virginia.The Gibbs State Farm Agency is Number 1."
We responded:
"Nicole and our team are grateful for your kind words, Thomas! We're happy to have been able to assist you with your move from Florida to West Virginia. Your recognition of our service means a lot to us. If you need any further assistance, don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Ronald Schanze
October 29, 2024
5
out of
5
rating by Ronald Schanze
"Excellent insurance agency with an extremely helpful staff and excellent follow up."
We responded:
"Ronald, thank you for your wonderful review! I'm glad to hear that you found our staff extremely helpful and appreciated our follow-up. Your satisfaction is very important to us. If you ever need further assistance, we're here for you. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
A MC
October 7, 2024
5
out of
5
rating by A MC
"Highly recommend. Knowledgeable, professional, great service , and Danielle and staff answers the phone! 100 stars!"
We responded:
"Thank you for the five-star rating! We appreciate you and the opportunity to help you with your insurance needs."
Matt Rickard
October 7, 2024
5
out of
5
rating by Matt Rickard
"Michele Wagner is great at this office - I’ve been going to her for years. Highly recommend as I have nothing but good things to say about anyone I’ve worked with here."
We responded:
"Matt, thank you for your wonderful review! I'm happy to hear that Michele has consistently provided you with excellent service over the years. Our team is grateful for your recommendation and your kind words about everyone you've worked with at our office. We're always here to assist you with any future needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Noel Jackson
October 4, 2024
5
out of
5
rating by Noel Jackson
"Excellent communication and knowledge. Michelle raises the bar with her professionalism and commitment. The best."
We responded:
"Noel, I'm thrilled to hear you found our communication and knowledge excellent! We're pleased to have provided you with top-notch service. If you ever need assistance in the future, feel free to reach out. Thank you for your positive feedback! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Brandon Ramirez
September 27, 2024
5
out of
5
rating by Brandon Ramirez
"Nicole Alford was pleasant to work with. She helped me create an insurance plan the worked for me. She did an excellent job at securing me an affordable quote with quality insurance. Thank you!"
We responded:
"Thank you, Brandon! I'm happy you had a positive experience with Nicole. She truly excels at creating tailored insurance plans and securing affordable quotes. We appreciate your feedback and look forward to assisting you with any future needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Susan Jacobus
September 11, 2024
5
out of
5
rating by Susan Jacobus
"What a pleasure it is to deal with my "Friends" at this State Farm office. Hands down..best, knowledgeable, kind, polite and Super Helpful group of young ladies. Even when the price goes up.....You call, they answer...And consider it done promptly & throughly. I have great faith in them. To mention a few. KUDOS to Jennifer, Nicole, Danielle and Crystal. Thank you for all you do for me and my safety!!"
We responded:
"Hi, Susan! Thank you for the recognition for Jennifer, Nicole, Danielle, and Crystal! They are a valuable part of the team and we value how much they care about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you letting us be your good neighbor!"
Brett Carter
September 11, 2024
5
out of
5
rating by Brett Carter
"The entire office at Jonathan Gibbs State Farm in Ponte Vedra has been wonderful to work with – none more so than Danielle Miller. She was helpful from the initial conversation, working up and re-working both home and auto policies for me in a matter of hours, and providing exceptional follow-up as it pertained to nuances related to homeowners’ insurance coverage for items being transported. Her knowledge and communication skills are excellent, and I’d highly recommend both Danielle and the entire office at Jonathan Gibbs for your insurance needs."
We responded:
"Thank you, Brett, for your wonderful review! I'm glad to hear that Danielle and our entire office could assist you effectively with your home and auto policies. Danielle's dedication and expertise are indeed invaluable to our team. We appreciate your recommendation and are here for any future insurance needs you may have. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
John D
September 6, 2024
5
out of
5
rating by John D
"Nicole has stayed in touch with me for over a year. I recently switched over from Geico as State Farm has the best rates and service in the area. I couldn't be more pleased with Nicole and the entire office."
We responded:
"Nicole and the entire office are grateful for your kind words, John. We're happy you found our rates and service to be the best in the area. It's wonderful to know that Nicole's dedication over the past year made a positive impact on your experience. If you need any further assistance, we're here to help! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Norman Mirchin
September 4, 2024
5
out of
5
rating by Norman Mirchin
"Besides the rather significant savings I was able to receive on our auto policy (40%!), Danielle could not have been a more pleasant and informative source of help. Thank you!"
We responded:
"Norman, thank you for your wonderful review! I'm glad to hear about the significant savings you received on your auto policy. Danielle is indeed a valuable member of our team, and I'm happy she could provide such pleasant and informative assistance. If you have any further questions or need assistance in the future, our office is here to help. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Andrew Monteiro
August 30, 2024
5
out of
5
rating by Andrew Monteiro
"Nicole recently helped me change my car insurance policy from out of state, and I was quite surprised at the speed and attention she gave me, and on top of that, she was really super pleasant to work with - great energy & personality over the phone! This is a lost art in today's world when it comes to service from just most businesses - Nicole restored my faith in customer relations/service - Thank You So Much Nicole!"
We responded:
"Andrew, thank you for sharing your experience! I'm glad Nicole was able to assist you with changing your auto insurance policy so efficiently. Her dedication to providing excellent service and her positive attitude are truly appreciated. We're grateful to have her on our team. If you need any further assistance, please don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Kathryn Hooper54
August 22, 2024
5
out of
5
rating by Kathryn Hooper54
"Nicole Alford at State Farm in Nocatee is amazing! I came to her as a new Client, and she immediately understood and efficiently managed my needs. All of this was accompanied by a friendly, knowledgeable and can-do attitude. I highly recommend Nicole!"
We responded:
"Kathryn, thank you for your wonderful review. I'm glad Nicole was able to efficiently manage your needs with a friendly and knowledgeable attitude. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Jen Batelli
August 21, 2024
5
out of
5
rating by Jen Batelli
"Michelle was wonderful through the whole process. She was knowledgeable and quick to provide us with the insurance coverage we needed. She’s a pleasure to work with."
We responded:
"Thank you, Jen, for your positive review. I'm glad Michelle was able to assist you efficiently and provide the coverage you needed. We appreciate your kind words and look forward to helping you with any future insurance needs. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
L Mae
August 20, 2024
1
out of
5
rating by L Mae
"I asked very specifically over the phone in April for all of my insurance to be the bare minimum, only what is required to legally drive the car - come to find out 4 months later that was never done. I was lied to about what the bare minimum was and just NOW was placed on bare minimum insurance. They do not care that the prior employee was incorrect in her adjustments and statements. EVERY MONTH THEY RAISE THE PRICES!"
We responded:
"Thank you for sharing your experience with us. We apologize for any confusion regarding your policy and pricing. Our goal is to ensure accurate communication and to address any concerns promptly. We’d appreciate the opportunity to review this further with you. Please feel free to contact us directly so we can help resolve the issue."
Sherri Louk
August 18, 2024
5
out of
5
rating by Sherri Louk
"Nicole answered all my questions and made the process very easy! Thanks Nicole"
We responded:
"Hey Sherri, I'm glad Nicole could help answer all your questions and make the process easy. We appreciate your feedback and are here if you need anything else. - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Jessica Vaughan
August 13, 2024
5
out of
5
rating by Jessica Vaughan
"Michele Wagner was a pleasure to work with. She helped us save a significant amount of money by bundling our home and car insurance. It was fast and seamless and I’m so appreciative of her help and expertise. I highly recommend this team for al your insurance needs!"
We responded:
"Jessica, thanks for the awesome review! I'm so glad Michele could help you save money on your home and car insurance. It's great to hear that the process was fast and seamless. We appreciate your recommendation and are always here for any of your insurance needs! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
elizabeth DRAKEFORD
August 10, 2024
5
out of
5
rating by elizabeth DRAKEFORD
"Nicole was very friendly and helpful. I had a quote she had helped my daughter with and I had to call from work on a short break to complete and she was quick and efficient."
We responded:
"Hi Elizabeth, Thanks for the awesome review! I'm glad Nicole could assist you quickly and efficiently during your break. We appreciate your feedback and are always here to help! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"
Isabel Fernandez
August 9, 2024
5
out of
5
rating by Isabel Fernandez
"I was very impress by the efficiency and honesty I received while obtaining Insurance with this Agency. Nicole was very kind and knowledgeable and efficient, I recommend this Agency for your Insurance needs. Isabel Fernandez"
We responded:
"Hi Isabel, thanks a lot for your awesome review! I'm glad you had a positive experience with our agency. Nicole is indeed very kind and knowledgeable, and I'm happy she could assist you efficiently. We appreciate your recommendation and are here for any of your future insurance needs! - Jonathan Gibbs - State Farm Insurance Agent, Ponte Vedra, FL"